Pinky Debnath

Experience

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  The Oberoi, New Delhi

  Jul 2004 - Jul 2005

  Restaurant hostess

  Nature of Duties and responsibilities: To ensure the cleanliness of the restaurant, entry doors, menu cards and should be inviting. To check with phone reservationists or answering machine messages to assure all reservations. To work close with manager to assure guest satisfaction. To Plan out the seating chart and organize the reservations. To Greet guests, escorts them to their table To Keep the counts for individual server To Keep in constant contact with the servers and the kitchen. Show less

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  Qatar Airways

  Jun 2005 - May 2007

  i. Welcoming the passengers on the board and greeting them with small conversations, helping the passengers to find their seatsii. Assuring and applying the safety and security regulations on board.iii. Independent flight preparation.iv. Organizing the workflow in the airplane galleys.v. Conducting the meal and beverage service.vi. Greeting each passenger at the end of the journey

  • Cabin Crew

    Jul 2005 - May 2007

  • Cabin Crew

    Jun 2005 - May 2007
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  Avalon Aviation Academy

  Nov 2008 - Mar 2014

  Trainer

  Conducted Training sessions on:Aviation, Grooming, Soft Skills, Airport Management, Team Building, Leadership & Management Skills, Feedback Skills, Grooming, Communication Skills, Presentation Skills, Time Management, Effective listening Nature of Duties and responsibilities: Scheduling training sessions. Identifying individual training needs. Designing and preparing the training module. Setting standards for improvement. Coordinating with other trainers regarding availability and session timings. Preparing, distributing and checking assessment sheets. Giving individual feedback. Counseling candidates regarding their need for training. Show less

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  Aptech Limited

  May 2017 - now

  Aviation, Hospitality, Tourism, Retail and Personality Development trainer

  Conducting training on :Aviation, Hospitality, Tourism, Retail, Grooming, Soft Skills, Personality Development, Ground handling Services, Airport Management, Mock Interviews, Group Discussion, Extempore, Team Building, Body language, Leadership Skills, Feedback Skills, Conflict Management, Communication Skills, Presentation Skills, Time Management, Effective listeningNature of Duties and responsibilities: Identify training needs by evaluating strengths and weaknesses Translate requirements into trainings that will groom employees for the next step of their career path Build annual training program and prepare teaching plans Develop or oversee the production of classroom handouts, instructional materials, aids and manuals Direct structured learning experiences and monitor their quality results Deliver training courses Assess training effectiveness to ensure incorporation of taught skills and techniques Periodically evaluate ongoing programs to ensure that they reflect any changes Show less