Kyle Gerber

Experience

• 

  Hillstone Restaurant Group

  Sept 2013 - Sept 2021

  Bar Department Manager

  - Controlled the verification of sales and inventory values to ensure accurate reporting, accounting, and department operation- Fostered an environment centered on coaching, communication and accountability to create a thoughtful and dependable team- Utilized company standards and practices for to reinforce a stable, functional, and strong workplace

• 

  Printworks Digital Graphics

  Nov 2016 - Sept 2021

  Freelance Graphic Designer

  - Collaborate with and advise clients to develop print-ready designs that meet their business needs - Prepare documents and graphics for large volume printing and distribution - Streamlined the digital-to-print process to improve graphics development for print publishing

• 

  Banner Health

  Sept 2021 - now

  Investigated security incidents related to phishing/scam emails, unauthorized use of systems and accounts and impersonation of company branding and identity.Reviewed DLP incidents for potential misuse in email, web, and application contexts to determine if a policy or regulatory violation had taken place in the handling of PHI, PII and other sensitive data.Resolved tickets in ServiceNow based on customer requests/incidents in order reach an outcome that meets user needs as well as security requirements for the environment.Wrote scripts to automate reporting tasks using Python and Pandas with large data sets Migrated 5 services to the team catalog, created documentation and trained team members on process and use.Leveraged tools like Splunk, Proofpoint email protection, Threat Grid sandbox software and Microsoft Azure to conduct analysis of security incidents; escalated true positive incidents to appropriate parties as necessary. Show less

  • Cybersecurity Technical Analyst I

    Oct 2022 - now

  • Intern II

    Sept 2021 - Oct 2022