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Frank Fenneran

Frank Fenneran

IT Manager

Followers of Frank Fenneran874 followers
location of Frank FenneranStaunton, Virginia, United States

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  • Timeline

  • About me

    Owner at Valley View Woodworks and Four Corners Travel

  • Education

    • Valencia Community College

      1985 - 1992
      Associate of Arts (A.A.) General Studies

    • University of Central Florida

      1985 - 1992
      BSCS Computer Science

  • Experience

    • Strang Communications

      Jan 1992 - Jan 1996
      IT Manager

      Responsible for all aspects of computer, network and telephony setup and maintenance for publishing operation.

    • NTELOS

      Nov 1996 - Jan 2015

      Responsible for analyzing such analytic measures as Customer Activity, Churn, Average Revenue and Friendship networks. Database analysis using Microsoft SQL Server, Tableau, BusinessMap and other BI tools.Currently leading the implementation of Microsoft Dynamics CRM 2011 for Sales, Marketing and Customer Care functions across the company in a phased approach.Led the implementation of the SPSS predictive analytics package to model customer behavior toward churn prediction. Responsible for creating, deploying and maintaining the corporate data store for business intelligence. Responsible for leading the team for all internal software development. Implemented the implementation of a new billing platform for our wireline business, followed by the implementation of the same package for our wireless business.

      • Senior Research Analyst

        Nov 2005 - Jan 2015

      • Data Warehouse Manager

        Nov 2001 - Nov 2005

      • Software Development Manager

        Nov 1996 - Nov 2001

    • Fenneran Consulting

      Apr 2005 - Nov 2011
      Owner

      Web design and maintenance for small companies, ministries and churches. Computer and network support.

    • BetterBilt Solutions, LLC

      Apr 2007 - Jul 2018
      VP Sales and Marketing

      BetterBilt Solutions, LLC manufactures lines of cargo handling products for the RV and Jeep markets. Heavy-Duty Replacement bumpers, cargo trays and bumper reinforcement systems are the mainstay of our business. We currently supply product via our website, Amazon and a regional dealer network covering six states.I am responsible for the sales pipeline, bringing on new dealers and distributors, customer care and technical functions for the web and social channels.

    • Green Valley Research and Consulting

      Nov 2011 - Jan 2019
      Owner

      We specialize in designing, building and maintaining websites for small businesses, churches and ministries as well as training in Microsoft Office and other products. Our fees are reasonable and your satisfaction is guaranteed.GVR can also help your business with high-quality research and investigation for a variety of industries and purposes. Market Research Competitor Analysis Business Analytics Pre-Employment Screening Corporate Espionage Detection All manner of Research on individuals and companies Show less

    • WorldStrides

      Feb 2016 - Mar 2021
      Senior SQL Developer-Dynamics CRM Support-Data Engineer

      Maintain Microsoft Dynamics CRM systemSupport Maximizer CRM systemDevelop queries for analysis and database marketing campaignsData CleansingData Interface Development

    • Four Corners Travel

      Mar 2019 - now
      Owner

      Independent Travel Agency dedicated to creating fun, enjoyable and relaxing experiences for leisure clients and timely, no-nonsense travel for business clients.

    • Infinite Computer Solutions

      Mar 2021 - Aug 2024

      Maintain Microsoft Dynamics CRM systemDevelop queries for analysis and database marketing campaignsData CleansingData Interface Development

      • Information Technology Manager

        Jan 2023 - Aug 2024

      • Data Engineer

        Mar 2021 - Jan 2023

    • Valley View Woodworks

      Aug 2024 - now
      Owner

      Custom woodkworking projects and furniture.

  • Licenses & Certifications