Elle Neri

Experience

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  Vroon

  Jun 2010 - Feb 2012

  Buyer

  Vroon Offshore Services Ltd is a leading supplier of medical support vessels, with over 50 vessels operating primarily from Aberdeen. I was responsible for purchasing consumables for 11 - 17 vessels. Responsibilities included:- Procuring everything a vessel might need on a month-to-month basis, from food and everyday grocery items, safety equipment and medical supplies, to electrical items, engine spares and industrial products, as well as fuel oil and chemicals. As such, I am familiar with a wide range of products. Arranging periodical maintenance and inspection of safety equipment.- Expediting goods from a warehouse to each vessel, including to overseas ports- Controlling, recording and reporting on monthly & yearly budgets. Typically, I was responsible for a spend of £240,000 per vessel, per year.- Personally finding cost savings for the fleet by 15% over the last two years, by eliminating unnecessary spend.- Sourcing alternative vendors, in order to maintain the highest standard of service and lower costs.- Negotiating discounts with suppliers- Regularly auditing suppliers, on order to ensure a high level of service. Show less

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  O2 (Telefónica UK)

  Oct 2012 - Apr 2015

  Senior Procurement Operations Manager

  My role was to oversee the smooth running of the procurement system, and to form a bridge between the Procurement department and the rest of the business, and to drive compliance in the procurement model. • Running a help desk to guide stakeholders through the procurement process, which requires detailed knowledge of a complex process, & gives opportunities to spot potential bottlenecks & resolve pro-actively.• Holding seminars & clinics for stakeholders, to improve the profile of the procurement agenda, provide education on the overall process, and promote compliance with global procurement practice.• Analysing the procurement process, & implementing measures to increase procurement efficiency & close loopholes in the procurement process.• Working with the Finance & Audit departments to maximize compliance with the global procurement model, using a mixture of stakeholder education & high-level advocacy of compliance. Show less

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  Accor

  Apr 2015 - Mar 2016

  Procurement Manager - Franchises UK & Ireland

  A newly-created role, where I created a bridge between the Procurement team and the rapidly-growing franchise sector, to provide a mutually beneficial centralised procurement model to franchise partners, seek opportunities for growth & partnership with our preferred suppliers.Accountabilities & Achievements• Developing annual budgets and metrics to quantify procurement coverage within the franchised estate & identify opportunities• Developing relationships across multiple levels & functions of all franchise operators, understanding their particular objectives and procurement requirements• Developing & implementing a streamlined onboarding process to the procurement model for franchise operators• Coordinate operations across multiple levels and operational functions – creating a network linking any franchised stakeholder to all suppliers across all procurement categories.• Represent franchisee interests in procurement tenders• Formalising franchise operators’ access to reporting tools and brand standard criteria across all procurement categories. Show less

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  The Keyholding Company

  Mar 2016 - Oct 2020

  With the Client Services department now running smoothly, I was promoted into a newly-created function to manage any major projects required by the company. I worked closely with all departments and all levels to organize, influence and deliver on every strand of complex multi-layered projects. Accountabilities• Managing end to end project life cycle, managing deliverables, scope and expectations• Liaising closely with different stakeholders across entities and hierarchies, influencing outcomes to achieve key milestones on schedule• Managing the project budget and working closely with the finance team to report on financials• Developing timely and transparent communication models between all business areas affected by the project• Developing, tracking and circulating detailed project plansAchievements• Oversaw the successful integration of a major client’s national portfolio, a complex project of unprecedented scale for the company• Created and implemented tools to track complex deliverables and key milestones which were used to keep stakeholders on track across multiple entities and workstreams• Developed project plans which provide clear guidance for all stakeholders, while being flexible enough to contract and stretch as a project progresses Show less Promoted into a newly-created department, and developing it into a mature function, which serves as the data hub of the organisation & has three managers reporting into me for each of their teams:• Onboarding: mobilising new business for single sites, residential and commercial• Projects: mobilising major commercial estates• Helpdesk: a customer services team, which also administrates changes and cancellations of accountsAccountabilities• Change management – successfully taking on more functions & ensuring the team are trained and confident in their application• Process design & implementation – creating and refining tools and methodologies which increase efficiency across teams, using incremental feedback to ensure we’re always evolving and improving.• Digital transformation • Nurturing & promoting development in star performers• Implementing key long-term strategies to improve departmental performance Achievements• Designing the roles & responsibilities of all three teams, as well as creating volume models to ensure we have the right level of resources• Providing mentoring sessions to several team members who needed some guidance on their long-term career paths - two of which have since been promoted within my department.• Created KPIs, and worked with the IT team on a suite of KPI reports. This team was one of the first to implement KPIs, and was a great success, hitting their KPIs in the first month, and maintaining that achievement ever since.• Created cross-departmental templates & quality-controlled documents which have increased compliance to our security standards, and increased efficiency and accountability across teams. • Headed a project to automate our service delivery over public holidays, which has reduced resources required over these periods by 600%• Implementing technology which increases performance & compliance, such as digi-sign, on-site digital surveys, a partner portal and a projects tracker Show less Managing a team of six, to efficiently & securely mobilise new business for a security firm. Working closely with the Sales team upstream, to allocate to our service network, coordinate on-site surveys and enter data onto our systems, to provide a service delivery function before handing over to the Operations team downstream.Accountabilities• Team management• Conflict & issue resolution• Process management/development – developing processes and supporting controlled documents• Project management – mobilising large estates for commercial clients• Stakeholder management – working through all layers of my organisation, and of my clients.Achievements• Implemented a new ERP system within my team, organising training and workshops to ensure the team were prepared for the switchover• The new ERP system is bespoke to my organization, and I worked closely with our in-house IT team to tailor its functions to our requirements, creating, testing & implementing ‘cases’ which manage and track the flow of work through the team, increasing efficiency, accountability & performance-monitoring• Trained up key team members as ‘green belts’, empowering them to further refine their cases to best facilitate their goals. Show less

  • Project Manager

    May 2019 - Oct 2020

  • Head Of Client Services

    Mar 2017 - May 2019

  • Mobilisation Manager

    Mar 2016 - Mar 2017
• 

  Celestra

  Jan 2022 - May 2023

  Project Manager

  Delivering IT services to the hospitality & retail industry, responsible for the day-to-day management of key client accounts, maintaining relationships and providing leadership to the Project Team. I oversee all aspects of the end-to-end planning of a project, meeting the project’s goals on time and within budget.

• 

  Cegid

  Oct 2023 - now

  Retail Projects Director, Northern Europe