Deepti Sethi

Deepti Sethi

Public Relations Officer

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location of Deepti SethiDelhi, India

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  • Timeline

  • About me

    Center Head at Max Healthcare Education limited

  • Education

    • YWCA of Delhi

      2000 - 2001
      Post Graduate Diploma in Business Management Marketing/Marketing Management, General
    • NIIT Delhi

      1998 - 1999
      Diploma in Network Centered Computing MS Office
    • BAL BHARATI PUBLIC SCHOOL, Rajinder Nagar, New Delhi

      1982 - 1996
      High school Medical Science
    • Himachal Pradesh University

      1999 - 2002
      MA in English English Language and Literature
    • Delhi University

      1996 - 1999
      BA (Hons) English English Language and Literature, General
    • Symbiosis institute of Management Studies

      2013 - 2014
      Post Graduate Diploma in Hospital & Healthcare Management Hospital and Health Care Facilities Administration/Management
  • Experience

    • Aakash Educational Services Limited

      Mar 2001 - Apr 2004
      Public Relations Officer

      Admission counsellor and administrator

    • Sri Chaitanya Institute

      Apr 2004 - Apr 2008
      Senior Counsellor and Coordinator

      - Career Counselling and admission- Branch Administration- Preparing timetable of classes- Managing student library- Data compilation of students clearing medical and engineering entrance exam- Administering tests and communication of result- Cash management of centre- Providing feedback to parents on student performanceArranging student teacher doubt clearing sessionsConducting examinationSolving student’s problems

    • Parivar Seva Clinic (Marie stopes NGO)

      Jun 2008 - Nov 2012
      Clinic Manager

      - Target achievement as per the budget- Promotional activities- Clinic upkeep and staff management, responsible for the smooth functioning of clinic with strong emphasis on team working, cooperation and high employee morale, maintaining high employee productivity and quality of work- Maintenance of record as per the statutory requirement and internal protocols and manuals- Exercise budgetary control, ensure proper accounting of income and expenses- Ensure client satisfaction through implementation of quality protocols- Extend the referral base while maintaining the consolidation of existing reference- Designing promotional strategies designed in line with the clinic objectives and the customer’s expectation- Building strong referral network through satisfied customers and promoters thereby ensuring consolidation of the referral base- Timely implementation of the activities planned for achievement of expected performance levels and provide supportive supervision to the subordinates- Giving directions and guidance to field workers as per predefined strategy and responsible for ensuring the achievement of the minimum productivity norm- Ensuring client respect and care and maintain a very high reputation of the clinic in terms of clientage- Implementation of all rules and regulations, policies and procedures, protocols applicable to all employees and consultants and report any violation and deviation to divisional head on monthly basis- Ensuring Good Documentation Practices as per the statutory requirements- Update information about marketing trends, competitors activities and client behaviour and suggest suitable strategies of implementation- Overall smooth and effective administration of the clinic- Identify training needs and organize training for team members and ensure people development- Ensure highest standards of integrity, honesty, confidentiality and commitment to results and enforce the same down the line amongst all employees of the clinic. Show less

    • VIVO Healthcare

      Apr 2017 - Jun 2018
      Center Head
    • Orion Edutech Pvt. Ltd.

      Jul 2018 - Jun 2019
      Branch Head

      Managing PMKK centre, projects, taking care of branch sales,operations, training and placements, handling CSR projects, handling delegations, PDOT projects, liasoning with NSDC.

    • Max Skill first limited

      Jun 2019 - Oct 2021
      Center Manager
    • Max healthcare education ltd. (division of max healthcare)

      Nov 2021 - now
      Center Head
  • Licenses & Certifications

    • Post Graduate Diploma In Business Management, certificate course in Advanced MS Office