Sheenam Tripathi

Experience

• 

  NTT DATA Services

  Nov 2019 - Mar 2025

  As a Project Manager, I lead and supervise a team of five BI Developers, collaborating closely with them and various stakeholders to develop targeted plans and solutions. I oversee the creation of executive dashboards and lead implementation plans, ensuring that the team progresses towards the timely delivery of goals. Additionally, I manage the creation of documentation for ongoing knowledge management. My role involves hands-on experience with various tools and technologies, including SQL, SSMS, Power BI, MongoDB, Tableau, Vertica, Microsoft Excel, Jira, and Confluence, alongside my day-to-day responsibilities as a project manager. Show less As a Business Analyst, I resolve client issues related to application usage, manage escalations, conduct server testing, and monitor workflows. I am responsible for the maintenance and validation of the application, ensuring its smooth operation. I track and escalate incomplete issues to closure and develop implementation and training plans as well as user documentation as needed. Additionally, I analyze and create audit reports, review teammates' work performance, and provide recommendations for improvements. Show less

  • Technical Project Manager

    Sept 2022 - Mar 2025

  • Business Analyst

    Oct 2020 - Aug 2022

  • JAVA Trainee

    Aug 2020 - Oct 2020

  • AS400 Trainee

    Nov 2019 - Aug 2020
• 

  Brainnest

  Aug 2022 - Sept 2022

  Associate Project Manager

  Completed a one-month Project Management Trainee Program at Brainnest, a German Business Consulting and Services company. During this program, I worked on a real-time IT project, acquiring in-depth knowledge of project management principles and methodologies such as Agile, Scrum, and Kanban. I became proficient in software tools like Jira, Confluence, Miro, and Visio. My responsibilities included translating business goals and customer needs into requirement specification documents and use cases, as well as creating Epics, User Stories, and Sprints in Jira. Show less

• 

  Loyalytics AI

  Mar 2025 - now

  Project Manager