Patrick Chalhoub

Experience

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  Snobiz Touma Development

  Jul 2009 - Aug 2014

  Salesman

  Summer Job-Knowing all information about the different products and ingredients present.-Visual display when needed.-Cashier.-A high level in the customer service and interacting in order to help them with their needs and reach their satisfaction.-Keeping contact with customers.

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  Freelance

  Mar 2011 - Jan 2015

  Freelance

  *Waiter: Le Câlin-Zalka, street Saïde-Knowing all information about the different salty or sweet products.-Visual display.-Welcoming guests.-Helping guests to seek their satisfaction.-Keeping contact with guests.*Sales AMC(Alfa Metalcraft Corporation)-Furn El Chebbak-Knowing all information about the history of the company.-Knowing how to use the system of the smart automatic cookers.-Knowing the difference between the different type of Stainless Steel. Show less

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  Ets. H. Atamian

  Sept 2014 - Jun 2017

  Salesman

  Ets. Hagop Atamian, a large Retail establishment that carries international luxurious brands of watches and jewels.It entitles three branch divisions:1-Mono brand boutiques: Piaget, Baume&Mercier, Jæger-Lecoultre, IWC and TAG Heuer.2-Atamian boutiques for the luxury high-end brands.3-Time Zone shops for the prestigious fashion brands.-A high level in the customer service and interacting in order to help customers with their needs and reach their satisfaction.-Good product knowledge for all the different products available.-Visual display.-Organizing,preparing and arranging promotional materials and displays.-Keeping contact with customers.-A good knowledge about the differences between our products and our concurrent's products. Show less

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  Baume & Mercier / Ets. H. Atamian

  Jul 2017 - Jan 2018

  Sales Representative

  Mono brand boutique.-A high level in the customer service and interacting in order to help customers with their needs and reach their satisfaction.-Good product knowledge for all the different products available.-Visual display.-Follow up with customers.-A good knowledge about the differences between our products and our concurrent's products.

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  Ets. H. Atamian

  Jan 2018 - Feb 2019

  Boutique Manager

  Boutique Manager for Baume & MercierMono brand boutique.-A high level in the customer service and interacting in order to help customers with their needs and reach their satisfaction.-Good product knowledge for all the different products available.-Visual display.-Follow up with customers.-A good knowledge about the differences between our products and our concurrent's products.

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  ARTLAB Lebanon

  Jun 2018 - Aug 2018

  Student Intern

  •Learning about the gallery strategies, tactics and operations.•Working on artist's portfolios, choosing themes, choosing artwork regarding subjects, esthetics and technics.•Handling the social media communication (Instagram and Facebook).•Preparing text, statement, stickers and price lists.•Helping on the curation, the hanging and lighting of the artwork.•PR and welcoming•Selling artwork and helping in the aftersales by delivering and hanging the artwork.

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  Holdal - Abou Adal Group

  Mar 2019 - now

  Brand Manager - Maison CadransBrands: Maison Cadrans: Zenith, Grand Seiko, Bell & Ross, Norqain, Chaumet, Oris, Seiko and S.T. Dupont.• Participating in strategic meetings with suppliers, marketing, merchandising and regional teams to negotiate and align on commercial conditions.• Managing all brand financials including yearly forecasts, stock management, sales performance, pricing strategy, P&L, etc.• Monitoring daily operations to ensure that goals and objectives are met in terms of sales targets, margin and profit and taking corrective actions when necessary.• Defining and deciding on strategies for new products and slow movers during peak and off seasons.• Reviewing weekly reports on customer and sales analysis, shopper insights, traffic in store and online to decide on action plans accordingly.• Monitoring and analyzing market trends and competitor activities; providing action plans and following up on implementation.• Ensure proper implementation of in-store and online visual merchandising and guidelines from brand owners.• Handling the ecommerce website from design and development to management of content and monitoring daily Google Analytics and Sales.• Managing retail boutiques through coaching and developing sales team and setting monthly goals and incentives.• Preparing yearly budget per brand and spliting it between sell-out and purchases for both POS. Show less Boutique Manager - Maison Cadrans• Recruit new potential clients and develop relationship with old and VIP customers.• Taking charge of social media platforms (Facebook and Instagram).• Handle customers complaints and after sales services to ensure an optimal service.• Work on yearly and mid-year review Budget Sales forecast in order to set the yearly budget.• Make sure the team is constantly applying guidelines and luxury selling techniques in order to achieve the highest score in Mystery Shopping visits.• Manage, train and coach the team of Sales Associates and helpers. Show less Boutique Manager - A. Lange & Söhne • Recruit new potential clients and develop relationship with old and VIP customers.• Handle customers complaints and after sales services to ensure an optimal service.• Act in a link between the company and the boutique to ensure an effective managing.• Control the goods reception and pricing process to have a control on the available sock. • Monitor and controls Store image and Merchandising according to the supplier guidelines.• Place orders and monitor on a monthly basis the boutique inventory.• Align pricing and control the discount policy according to the guidelines.• Review and analyze the monthly sales report.• Monitor competition and market trends in order to increase sales and market share. Show less

  • Brand Manager

    Aug 2021 - now

  • Customer Experience Manager

    Feb 2021 - now

  • Boutique Manager

    Feb 2020 - now

  • Brand Ambassador

    Mar 2019 - Apr 2021