Mahmoud ABBAS

Experience

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  Gulf Bank

  Feb 2009 - Oct 2011

  Business Analyst

  I led the design, implementation, and maintenance of SQL Server databases, including security, back-up, and logging, reporting, and recovery procedures. I maintained departmental management information system. I also analysed relevant data to create daily, weekly, monthly, and quarterly reports.Some of my key achievements and contributions:♦ Instrumental in enhancing database operational efficiency and identified process improvement opportunities for streamlining date collection and report generation.♦ Collaborated with business users and other stakeholders to ensure the successful implementation of new data processes and systems.♦ Reviewed and edited loan agreements to ensure on-time and accurate processing. Show less

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  Dialtone Traffic Control PTY LTD

  Jan 2013 - Sept 2014

  Business Development Manager | Digital Transformation

  I performed risk assessments, analyzed data, and recommended operational enhancements while ensuring adherence to health and safety best practices. I focused on strategic development to identify potential hazards, formulate effective policies, and coordinate training sessions.Key achievements and contributions include:♦ Developed, implemented, tested, and monitored new systems (WHS BOS System), and provided managers with accident and incident statistics.♦ Achieved significant performance improvements and reduced risks through consistent site inspections.♦ Facilitated training for all staff and implemented the WHS BOS reporting system to improve road safety and ensure timely, accurate information reports for RTA NSW.♦ Designed and deployed a Solar Panel System for all company vehicles. This project is officially registered with IP Australia for copyright protection. Show less

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  Deliveroo

  Jan 2015 - Dec 2017

  Commercial reporting and analytics Manager

  As a Senior Business Development Manager, my role is integral to driving the growth and expansion of the company in the highly competitive food delivery industry. My responsibilities involve identifying new business opportunities, cultivating partnerships, and developing strategies to increase market share and customer engagement.Innovation and Improvement: I continuously seek innovative ways to improve our services and operations. This involves staying abreast of technological advancements and industry best practices to keep Deliveroo at the forefront of the market.In summary, my position as a Senior Business Development Manager is centered around strategic growth, partnership management, team leadership, and a constant pursuit of excellence in service and customer experience. Show less

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  777 Partners

  Feb 2018 - Sept 2024

  Led the strategic planning and execution of operations to align with business growth objectives within the relocation services industry, both locally and internationally. Optimized operational processes by identifying cost-effective solutions for supply chain challenges and effectively liaised with clients and suppliers to enhance service delivery. Successfully streamlined key areas, including ERP systems, labor costs, change management, and financial control, while maintaining optimal inventory levels and improving customer service across the transaction life cycle.Key Achievements and Contributions:- Synergised sales, marketing, and business development functions to better align with operational goals, while strengthening industry partnerships for sustainable growth.- Developed, maintained, and refined business policies and procedures to ensure operational efficiency and compliance with contract terms.- Negotiated with vendors to secure advantageous deals, provided training and guidance to staff, and evaluated shipping and delivery performance data to ensure operational excellence.- Collaborated with teams responsible for field systems, collections, and financial accounting to ensure accurate data feeds and reporting, supporting successful project delivery.- Designed sales and marketing tools, and facilitated promotional activities to support franchisees, driving business growth and market presence. Show less As the Head of Business Operations at 777 World Group - consulting firm specialising in strategy, ERP systems, system audits, and governance recommendations, my role is central to driving operational success and excellence. Our firm, having successfully executed over + 80 projects across Sydney, Auckland, and Singapore, caters to medium to large companies, providing them with tailored solutions that meet their unique business needs. I spearhead the development and execution of operational strategies that align with our firm's objectives. My focus is on enhancing operational efficiency, ensuring we deliver high-quality consulting services effectively and profitably. Show less

  • Director of reporting and strategy

    Apr 2021 - Sept 2024

  • Senior Business Operations Manager

    Feb 2018 - Apr 2021
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  IWINGS Digital Marketing Agency

  Aug 2024 - now

  Regional Director of Operations

  As the Regional Business Development Director at iWINGS, I spearhead efforts to expand market presence, cultivate new business opportunities, and enhance client relationships across multiple regions.