Maulidia Maulidia

Maulidia Maulidia

Associate Consultant (Trainer)

Followers of Maulidia Maulidia481 followers
location of Maulidia MaulidiaJakarta, Jakarta, Indonesia

Connect with Maulidia Maulidia to Send Message

Connect

Connect with Maulidia Maulidia to Send Message

Connect
  • Timeline

  • About me

    Senior Merchant Training Manager @ Kredivo Group | Certified Trainer

  • Education

    • Universitas Pendidikan Indonesia

      2007 - 2011
      Bachelor of Education - BEd Deutsch Language and Literature S1

      Activities and Societies: Member of KABUMI UPI Art Organization, Committee of Secretariat BEM Deutschstudentenverband, Member of Deutsche Solidarität Division, Coordinator of Secretariat BEM Deutschstudentenverband, Secretary of BBC (Bandung Broadcaster Club)

  • Experience

    • PT Lutan Edukasi

      Apr 2012 - Feb 2016
      Associate Consultant (Trainer)

      Enjoy sharing the skills I have with others and work in offices to teach soft skills (Leadership Development, Managing Performance, Communication Skills, Personal Effectiveness, etc) and knowledge to employees. 1. Building the material of training.2. Conduct training need analysis and provide business solutions and recommendations to clients to meet project goals.3. Provide training to clients on project deliverables when needed.4. Develop and update training materials as required competencies company / work units.5. Creating a program evaluation training to ensure the effectiveness of training materials.6. Responsible for the team building program.7. Responsible for training delivery. (must have excellent presentation skills and communication skills)8. Keeping up to date with developments in training by reading relevant journals and going to meetings with clients.9. Analysis and search concepts, techniques, latest training program, according to the development company's care business. Show less

    • Astra Credit Companies (ACC)

      Feb 2016 - Oct 2022

      1. Setting individual targets and manage team of Telemarketing agent to achieved the KPI target (daily, weekly, monthly).2. Monitor Telemarketing agents performance to ensure that goals are met.3. Coaching, counseling , mentoring and developing agents to improve their knowledge and skills.4. Analyze details of sales territories to assess their growth potential.5. Hire and train new agents.6. Prepares and presents monthly sales reports to Division Head. Responsible for overseeing all sales activities of the company and managing the sales team. 1. Build and promote strong, long lasting dealer relationships by partnering with them.2. Manage, develop, coaching, monitoring, counseling and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met.3. Prepare and presents monthly sales reports to Division Head.

      • Telemarketing Head

        Jan 2018 - Oct 2022
      • Sales Head

        Feb 2016 - Jan 2018
    • Kredivo Group

      Aug 2023 - now
      Merchant Training Manager
  • Licenses & Certifications

    • Certified Training Need Analysis

      PT. GML Performance Consulting
      May 2014
    • Certified Training Design and Delivery Program

      PT. GML Performance Consulting
      Mar 2014
    • Certified Train For Trainer

      PT. GML Performance Consulting
      Jan 2014