Mohd Fauzi Mustaffa

Experience

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  Ramunia Holdings Bhd

  Jan 2003 - Sept 2009

  Senior Executive, IT

  • Study, plan and recommend enhancements in operating procedures that optimize IT infrastructures availability.• Plan for new applications and projects by correlating them with management's vision and business-driven initiatives. Represent opportunities to use technology to improve delivery of services or garner cost savings though efficiency from modification of underlying business processes.• Rationalization to reduce both the fixed and variable costs of all current operations of existing hardware, software, communications and human resources used to deliver technology today without compromising current or future functionality.• Improve quality across the IT spectrum to provide measurable efficiencies to the end user community by creating and implementing plans that lead to improved management of the resources previously deployed• Provide systems and applications risk reduction analysis that focuses attention on anticipating and mitigating through pre-planning and preparation for the next potential information technology crisis regardless of causal source (hackers, homeland security breaches, disaster recovery realities, etc.• Assess business continuity across all lines of business. Developing and maintaining the departments business continuity plans. Show less

• 

  Offshore Works Sdn Bhd

  Oct 2009 - Apr 2011

  Assistant Manager, IT

  Employment History Company Name : Offshore Works Sdn Bhd Position Title : Assistant Manager, IT Specialization : IT/Computer - Network/System/Database Admin Industry : Oil / Gas / Petroleum Core Responsibilities• Reports to Senior Manager MIS of Offshore Works Group (OWS) and has 6 reporting subordinates. • Lead technival, support and operation team to ensure all IT services are up to expectation.• Oversee the IT operations and support for the whole Group including offices in KL, Kemaman, Miri, Labuan, Singapore, Dubai and Jakarta.• Participating and assurance of IT expenses and procurement for group IT requirement. Achievements• Implemented DIMS - OWS Group centralized information systems, employee work desk and management dashboard. Project completed on time and within budget.• Participated in Oracle ERP project Phase 2 – Warehouse, Inventory and Project module.• Involed in developing IT Master plan based on Fishbone concept.• Developed ERP systems criteria for E-procurement, Plant Maintenance Systems, HSE and HRMS systems.• Lead and established Group IT policies, standard operating procedures, IT workflows and IT procurement guidelines.• Completed IT infrastructure upgrade projects- LAN, WAN, Datacenter and Email communications.• Reduced IT capital and operating expenses through requirement consolidation and revisited procurement practices.• Ensure all business critical application up to service level agreement and expectation which include Email system, Oracle, HRMS, DiMS and Geophysical systems. Show less

• 

  Malaysia Marine & Heavy Engineering

  Apr 2011 - May 2023

  Core Responsibilities• Reports to Head of ICT, MHB Group• Lead technical, support and operation team to ensure all IT services are up to expectation.• Oversee the IT operations and support for the whole Group including offices in Johor , KL other site offices.• Participating and assurance of IT expenses and procurement for group IT requirement.• Lead change management group to oversee IT change request for system enhancements and provide alternative solutions to resolve the users concern for smooth system operations.• Managing a team to perform requirement study to identify feasible IT initiative/project to be adopted and implemented for further improvement of business and IT operations. • Review and evaluate of existing IT policies and procedure; propose enhancements to ensure efficient & effective implementation of IT initiatives and projects. Adhere to the existing IT policies and procedure to meet IT security compliance.• Execute the development of the project/initiatives from initiation until closure phase to meet business requirement/commitment.• Contribute and advise on the overall strategy in the context of ICT as a support function, as required • Develop and implement an appropriate systems life-cycle management methodology which will provide the company with optimum flexibility, consistent with its investment guidelines.• Contribute to company-wide business planning through maintaining a pro-active role in business analysis and in communicating appropriate solutions to all users.• Develop self-capability building plan in areas of core knowledge expansion in domain area which will enhance IT operations, has direct benefits at corporate level and contribute towards business growth. Show less Strategize, plan and drive IT operations, ICT Infrastructure development management , IT asset management and contract management so as to ensure MMHE and its clients receive reliable and quality IT services at competitive cost in order to support business needs whilst aligning to MISC/PETRONAS IT Group direction. Prepare and manage ICT budget to support IT operations and business needs. Plan, develop, rollout and review IT security policies and procedures to ensure confidentiality, integrity and availability of IT information in protecting MMHE intellectual properties.Develop ICT infrastructure project management framework and ICT operational guidelines for ICT to deliver effective technical support services and delivering approved IT initiatives/projects.Provide strategic guidance and business solutions as an added value for BU/SU to become competitive in the marketplace. Show less

  • Information Technology Infrastructure Operations Manager

    Mar 2019 - May 2023

  • Head Information Communication Technology

    May 2017 - Feb 2019

  • Manager, Computing Platform Services

    Feb 2013 - Apr 2017

  • ICT Strategic Planning & PMO

    Apr 2011 - Jan 2013
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  Dialog Group Berhad

  Jun 2023 - now

  IT Manager Southern Region