Julia Trevisan Formigoni

Experience

• 

  Meliá Hotels International

  Dec 2009 - Apr 2013

  Reservations Supervisor

  Responsible for the revenue management increase.Sales B2B and B2C.Distinguished by organizational skills and leader skills.E-commerce techniques, rate analysis and rate online distribution.

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  Mercure

  Jun 2013 - Nov 2013

  Event Management Internships

  Responsible for the customer base and Responsible to plan the event. Skills developed such as communication, organization and posture.

• 

  Terramar Agency Travel

  Jan 2014 - Jun 2014

  Sales Representative

  World Cup 2014 project participant. Responsible for attend international clients and prospecting international partner agencies.

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  Descubra o Mundo Intercâmbio

  Jul 2015 - Jul 2018

  General Manager

  Responsible for the quality and results of the agency along with analysisof revenue forecast.Manage sales strategies and customer service experience.Exploring the B2B and B2C market.Individual and group analysis and projections for the team.Active in Marketing and Social Media.Manage accounting and HR.

• 

  World Study Brasil

  Sept 2018 - Jun 2019

  Sales Management

  In charge of the sales result along with analysis of revenue forecast.Oversee for customer service experience.Active in Marketing and Social Media.

• 

  Decathlon

  Jul 2019 - Sept 2021

  Responsible for commercial actions to achieve economic goals.In control of the safety of people and store operation.Human development to growth new leaders for the company.Responsible for accounting.Plan the company's annual and semi-annual commercial and cost strategies.

  • Operations Manager

    May 2020 - Sept 2021

  • Gerente de vendas

    Jul 2019 - Sept 2021
• 

  Polen.me

  Sept 2021 - Dec 2022

  Naturally invited to start this new area, in which responsible for the company's internal communication, as well as satisfaction (NPS). As important as responsible for leading new projects and processes that are multi-departmental, ensuring efficiency and performance of the topics covered. (agile methodology). Continuing as Head of Operations but now with a new challenge in the Marketing department.Responsible for the Marketing team communication, working on people management and brand strengthening. Responsible for the company's operational processes and ensuring the client satisfaction. Establish a clearly communication between the commercial and technology departments of the company. Applying agile methodology.

  • Head of Process and People

    Mar 2022 - Dec 2022

  • Head of Operations and Marketing

    Nov 2021 - Mar 2022

  • Head of Operations

    Sept 2021 - Mar 2022
• 

  Uliving Student Housing

  Feb 2023 - now

  Director of Operations