Deep Enrich
Chris Knapp
2000 followers
North Warnborough, England, United Kingdom
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About me
Senior Customer Success Account Manager at Microsoft
Education
UWE
1999 - 2003Bachelor of Arts (BA) Business Decision AnalysisBusiness Decision Analysis
Forest School, Winnersh
1992 - 1999
Experience
Microsoft
Jul 2003 - Dec 2014Service Delivery ManagementProject ManagementProblem Resolution ServicesSupport Assistance Managing Microsoft survey mechanisms and analysing responses to drive service improvement. Contract Administration for Microsoft Services.
Technical Account Manager
Jun 2006 - Dec 2014Customer and Partner Experience Manager
Sept 2004 - May 2006Business Operations Lead
Jul 2003 - Sept 2004
Microsoft
Jul 2017 - nowSenior Customer Success Account Manager
May 2021 - nowAccount Technology Strategist
Jul 2017 - May 2021
Licenses & Certifications
- View certificate
Microsoft Certified: Azure AI Fundamentals
MicrosoftMar 2021
- View certificate
Microsoft Nonprofit Advisor AI for Volunteer Management
MicrosoftMar 2025 - View certificate
Microsoft Certified: Azure Data Fundamentals
MicrosoftFeb 2021 - View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftMay 2019 - View certificate
Microsoft Certified: Dynamics 365 Fundamentals
MicrosoftJul 2020 - View certificate
Microsoft 365 Certified: Fundamentals
MicrosoftJul 2020
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