Saray Bárcenas Castro

Experience

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  Quantica BPO

  Jun 2020 - Jul 2020

  Representante del servicio de atención al cliente

  Advised and addressed cellular service concerns to U.S. customers, met and exceeded goals and performance metrics, provided effective solutions to customers' issues, collaborated with internal departments to meet customers' needs, and entered data across various platforms.

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  Teleperformance

  Dec 2020 - Jul 2021

  Representante de ventas

  Sold home warranties to potential U.S. residential customers, achieved and exceeded sales targets, resolved customer issues, conduct follow-ups on processes, and kept updated on knowledge of the home insurance and warranty industry, including products, services, and promotions offered by represented companies.

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  Consumer Sales Services

  Sept 2021 - May 2022

  Representante de ventas
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  Consumer Sales Services

  Jan 2023 - Jun 2023

  Agente de ventas
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  Promigas

  Jun 2023 - now

  • Profesional Jr. Comercial de Soluciones Energéticas

    Jul 2024 - now

  • Estudiante en Prácticas - Soluciones Energéticas

    Jan 2024 - Jun 2024

  • Estudiante en Prácticas - Financiación No Bancaria y Canales (Brilla)

    Jun 2023 - Jan 2024