Funmi Akinsiku, GCIH, CompTIA Sec, AWS C.P, ISC2 C.C

Experience

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  HeroSpec Global Consult

  Feb 2017 - May 2019

  IT Associate

  • Educated and raised awareness among staff members about phishing email risks, resulting in a 30% decrease in reported phishing incidents and a decrease in security breaches related to clicking on malicious links.• Achieved a 20% reduction in incident resolution time by diagnosing, troubleshooting, and developing innovative solutions for end users' system problems, ensuring quicker issue resolution.• Monitored and responded to system alerts, leading to a 25% decrease in system downtime due to proactive identification and resolution of malfunctions.• Demonstrated proficiency in network installation and troubleshooting with comprehensive knowledge of VLAN, DNS, DHCP, Routing, and Switching, leading to a 20% reduction in network-related issues.• Delivered comprehensive end-user support on various operating systems and other security applications, resulting in a 30% improvement in end-user satisfaction scores based on feedback and surveys.• Provided efficient LAN and on-site server support via tickets and alerts, achieving a 15% increase in issue resolution efficiency, and ensuring seamless network operations.• Remotely troubleshot and resolved system issues (hardware and software), ensuring a 25% increase in system stability, and minimizing disruptions in day-to-day operations. Show less

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  Tecnoverse

  Jul 2019 - Aug 2022

  Technical Security Analyst

  • Ensured the security and privacy of networks and computers, leading to a 25% reduction in security incidents and vulnerabilities, fortifying the organization's digital assets against potential threats.• Installed 20 wireless access points, enhancing network accessibility and connectivity for staff members, resulting in improved communication and operational efficiency.• Assisted the Leadership team in implementing operational frameworks, procedures, and tools, contributing to a 15% increase in operational efficiency, enabling the team to meet predetermined goals more effectively.• Identified, investigated, and promptly addressed system issues, leading to a 30% reduction in production-hour system downtime, ensuring continuous operation of network infrastructures.• Successfully created and managed 50+ user accounts and permissions in adherence to Access Management (IAM) standards. This streamlined access processes and ensured compliance with security protocols. Show less

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  Concentrix

  Dec 2022 - Feb 2025

  IT Support Specialist

  • Achieved a 30% reduction in system downtime by swiftly diagnosing network connectivity issues, hardware failures, and resolving software conflicts, enhancing system reliability.• Improved incident resolution efficiency by 25% through expertise in remote troubleshooting and problem-solving, resulting in faster identification of root causes and implementation of effective solutions.• Ensured top notch compliance rate with security policies. • Facilitated a 20% increase in cybersecurity awareness among end users by effectively promoting cybersecurity best practices and ensuring compatibility among various systems through collaborative troubleshooting efforts.• Demonstrated a commitment to learning and innovation, by implementing new technological solutions aligned with emerging cybersecurity trends and threats, enhancing the organization's preparedness against evolving risks. Show less

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  IT.Ideas

  Jul 2024 - now

  Incident Response Specialist

   Led the Incident Response (IR) lifecycle across 200+ client environments, reducing incident resolution time by 45% through effective triage, containment, eradication, and recovery. Successfully mitigated over 5 ransomware incidents with a 95% containment success rate, minimizing downtime and ensuring compliance with NIST and CIS security frameworks. Led the end-to-end recovery of a ransomed client, executing forensic analysis, threat containment, and system restoration, achieving full operational recovery within 11 days while ensuring data integrity and threat eradication to prevent reinfection. Participated in the assessment, identification, and deployment of appropriate cybersecurity countermeasures, including the configuration and implementation of multiple security solutions across client networks, enhancing threat detection and prevention efficiency by 94%. Enforced security best practices by vetting end-user applications, whitelisting access requests, and performing privileged account management (PAM). Provided security advisory and incident reports to 30+ clients, increasing incident response transparency and trust by 98%, ensuring 100% client engagement during critical threat scenarios. Conducted forensic analysis and root cause analysis of security breaches, meticulously identifying vulnerabilities and implementing measures to prevent recurrence. Successfully reduced incident reoccurrence by 30% through targeted remediation efforts. Facilitated a 20% increase in cybersecurity awareness among end users by effectively promoting cybersecurity best practices against phishing, smishing, vishing, quishing and social engineering. Updated & implemented incident response plans, playbooks, and procedures, ensuring alignment with regulatory requirements and industry standards, thereby enhancing organizational readiness and compliance. Improved response times by 40% through streamlined processes. Show less