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Bolaji Aweda

Bolaji Aweda

Sales Representative

Followers of Bolaji Aweda4000 followers
location of Bolaji AwedaIlorin, Kwara State, Nigeria

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  • Timeline

  • About me

    Customer Service Representative at MultiChoice Group

  • Education

    • Adekunle Ajasin University

      2005 - 2009
      Bachelor of Science (B.Sc. Hons) Sociology and Anthropology 3.47

      Activities and Societies: CHESS TEAM Represented AAUA in Pre-Nuga games.

  • Experience

    • Quintessence Global Concepts,

      Mar 2009 - Oct 2010
      Sales Representative

      Sales representative

    • Greater Tomorrow Schools,

      Nov 2010 - Oct 2011
      Teaching

      Commerce, Accounting, and Government

    • CNSSL Contact Centre Limited,

      Apr 2012 - Sept 2016
      Customer care Representative

      • Answer calls and respond to customer’s requests professionally. • Handle and resolve customers’ complaints. • Provide customers with product and services information. • Follow-up on customer inquiries not immediately resolved. • Identify and escalate priority issues. • Research required information using available resources. • Attract potential customers by answering product and services questions, suggesting information about other products and services and lots more.

    • ISON BPO - Leading BPO Service Provider in Africa

      Oct 2016 - Nov 2016
      Customer Service Representative

      Answer calls and respond to customer’s requests professionally. • Handle and resolve customers’ complaints. • Provide customers with product and services information. • Follow-up on customer inquiries not immediately resolved. • Identify and escalate priority issues. • Research required information using available resources. • Attract potential customers by answering product and services questions, suggesting information about other products and services and lots more. Show less

    • MultiChoice Group

      Jan 2019 - now
      Customer Service Representative

    • Multichoice Nigeria

      Apr 2019 - Apr 2024
      Customer Service Representative

  • Licenses & Certifications

    • CUSTOMER EXPECTATION DELIVERY @ MTNNIGERIA

      HR Exponentials
      Apr 2015

    • “How May I Help You?” Training (MTNNIGERIA): and. TRAINING ON VALUE BASED CUSTOMER SERVICE @ MTNN

      MTNN
      May 2012

  • Volunteer Experience

    • • Peer Education Training Course under the National Reproductive Health and HIV/AIDS

      Issued by NYSC SCHEME on Nov 2010
      NYSC SCHEMEAssociated with Bolaji Aweda