Jack Horgan

Experience

• 

  Lee Strand Dairy Coop

  Jun 2018 - Sept 2022

  Sales Assistant
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  University College Cork

  Feb 2022 - Jul 2024

  - Installation and Removal of Network Switches: Efficiently handled the physical setup and decommissioning of network switches, ensuring minimal downtime and optimal performance. - Ethernet Cable Management: Conducted precise patching and routing of Ethernet cables to maintain organized and high-functioning network connectivity. - Network Mapping: Utilized Cisco Prime Infrastructure to accurately map and monitor the campus network, facilitating better network management and troubleshooting. - WiFi Surveying: Performed comprehensive WiFi surveys to assess and enhance wireless network coverage and performance across the campus. Show less - Help Desk Support: Provided exceptional customer service by assisting students with technical issues via phone and in-person, demonstrating strong communication and problem-solving abilities.- Hardware Management: Managed and troubleshooted PCs and other hardware across the UCC campus, ensuring optimal performance and swift resolution of technical problems.- Audio Visual Support: Collaborated with the Audio Visual Media Services team to set up and maintain audio-visual equipment for various events and classroom settings, enhancing the multimedia experience for students and faculty. Show less

  • Network Opperation Assistant

    Oct 2023 - Jul 2024

  • Student IT Assistant

    Feb 2022 - Jul 2024
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  Pfizer

  Mar 2023 - Aug 2023

  IT/OT Automation Engineer Intern

  - Disaster Recovery: Implemented disaster recovery solutions for servers, network switches, and routers, ensuring business continuity and data protection.- Network Configuration: Configured and maintained network infrastructure, including crimping Cat 6 cables and managing network switches and routers for optimal performance.- IoT Configuration: Set up and configured IoT devices, contributing to the seamless integration of operational technology with IT systems.- Cybersecurity: Conducted cybersecurity tasks using Kali Linux, including penetration testing and vulnerability assessments, as well as testing software compatibility with endpoint security solutions like McAfee.- Endpoint Security: Assisted in the testing and deployment of endpoint security measures to safeguard systems against threats. Show less

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  BIS Society, University College Cork

  Jun 2023 - Jul 2024

  Welfare and Accessibility officer

  - Risk Assessments: Conducted thorough risk assessments for society events to ensure the safety and security of all participants.- Event Organization: Assisted in organizing and coordinating events, ensuring they were accessible and enjoyable for all members.- Member Welfare: Actively looked out for the welfare of society members, providing support and resources to enhance their university experience.

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  NeoDyne

  Jul 2024 - now

  Information Technology Administrator