Khalil Al Harrasi

Experience

• 

  The Chedi Muscat - a GHM Hotel

  Jan 2002 - Sept 2012

  Accounts assistants supply administrative support to accountants by performing clerical tasks such as filing, handling mail, making phone calls, replying to emails and basic bookkeeping. • Accounts Assistant Work Duties / Responsibilities• Monitoring daily communications and answering any queries.• Ensuring payments, amounts and records are correct.• Working with spreadsheets, sales and purchase ledgers and journals.• Recording and filing cash transactions.• Controlling credit and chasing debt.• Invoice processing and filing.• Processing expense requests for the accountant to approve.• Bank reconciliation.• Liaising with third party providers, clients and suppliers.• Updating and maintaining procedural documentation. Show less • Serving visitors by greeting, welcoming, and directing them appropriately.• Notifying company personnel of visitor arrival.• Maintaining security and telecommunications system.• Informing visitors by answering or referring inquiries.• Directing visitors by maintaining employee and department directories.• Maintaining security by following procedures, monitoring logbook, and issuing visitor badges.• Operating telecommunication system by following manufacturer’s instructions for house phone and console operation.• Keeping a safe and clean reception area by complying with procedures, rules, and regulations.• Supporting continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.• Contributeing to team effort by accomplishing related results as needed. Show less •welcoming and escorting guests with their baggage to their room when check-in and check-out•Escort guests to their rooms and explain hotel facilities.•Assist the guests to deliver all baggage, faxes, messages, and packages to guests and do several other tasks according to the guest’s request.•Assist with valet parking during the arrival and departure of the guest.•Receive and store the guest luggage and keep a proper record of level tags•Store the guest’s luggage in the luggage room and respond to their request.•Tie the luggage tags to the guest’s luggage, especially for group check-in.•Guide the guests to arrive at the reception desk and to wait beside them.•Receive the room key from the front desks and escort the guest to the room.•If guest want to change the room be prepared for, transferring baggage from one room to another.•Recommend to the guest about the Food and Beverage outlets’ operational times.•Quickly check the guest room when the guests checking out to ensure that they have not forgotten any personal items.•Act like a doorman and give the first and final impression on arrival and the departure of the hotel guest.•Clean and maintain the baggage room and work area assist in maintaining•Report to the reception desk or bell captain about any malfunctioning equipment.•Maintains and upkeep the appearance of the hotel lobby and entrance.•perform other duties as per assign•Be fully aware of what functions are going on in the hotel•Able to explain relevant information relating to hotel facilities, and on all places of interest around the hotel.•Note down any request that has made from the hotel guest and act quickly without the fail.•Fully cooperate with colleagues and hotel concierge.•Appropriately dressed when on duty and to have discipline at all times.•Participate in pre-shift briefing and coordination meetings scheduled or ordered by the Bell Captain or the Front Office Manager. Show less

  • Accounts Assistant

    Feb 2012 - Sept 2012

  • Receptionist

    Jan 2005 - Jun 2012

  • Bell Boy

    Jan 2002 - Jan 2005
• 

  Al Mouj Muscat

  Sept 2012 - now

  • Receptionest

    Sept 2012 - now

  • Customer Experience Officer

    Sept 2012 - now