Shannon S. James BSN, RN, PACS

Experience

• 

  University of Colorado Hospital

  Jan 2004 - Jan 2009

  Recruited and managed patients with COPD from across 23 counties in Colorado for daily participation in a tele-health medicine program resulting in improved quality of life, decreased urgent office visits, and decreased ICU admissions. Extended comprehensive nursing care to high acuity patients including: post-neuro surgical, cardio-vascular surgical, pre and post burn surgical care, GI/GU, endocrine, oncology, and respiratory illnesses.Preceptor for new graduates and new employees to assist with completing internships and competencies

  • Respiratory Care Coordinator

    Jan 2007 - Jan 2009

  • Critical Care RN

    Jan 2004 - Jan 2007
• 

  GSK

  Nov 2010 - May 2015

  Respiratory Care Educator

  Collaborated with healthcare providers for the successful implementation of guideline based respiratory care management programs for patient's with asthma and COPD, resulting in improved outcomes, adherence, and patient self-management skills.Registered Nurse, BSNCertified Asthma Educator (AE-C)Certified COPD Educator (CCE)Certified Tobacco InterventionistTrained in Spirometry

• 

  InVentiv Health Commercial

  Jun 2015 - Jul 2015

  Respiratory Care Specialist
• 

  Publicis Touchpoint Solutions, a strategic partner to AstraZeneca

  Jul 2015 - Jan 2016

  Respiratory Care Specialist
• 

  Novartis

  Jun 2021 - Sept 2023

  Championed reducing barriers to access to medication by overcoming insurance obstacles via strong cross-functional collaboration with Field Reimbursement Managers, HUB support, and Case Managers while increasing adherence to Cosentyx. Passionate about mentoring and the pursuit of excellence in customer support. Experienced in virtual facilitation and change management. Led over 400 US Pharma associates through re-imagining performance management with a new concept named Evolve. Evolve encourages a continuous rhythm of feedback throughout the year, using individually created objectives to drive impact. Mentored and collaborated with all of US Pharma and a global change team to share best practices and gain insights.

  • Patient Services Liaison II

    Jan 2016 - Sept 2023

  • Evolve - Be Curious Rotation

    Jun 2021 - Jan 2022
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  Amylyx Pharmaceuticals

  Jan 2024 - now

  Care Coordinator