David McIntyre

Experience

• 

  CCAirways Holdings

  Jan 1997 - Jan 1999

  Customer Service
• 

  Alltel

  Jun 1999 - Jan 2009

  Created Software Distribution packages for enterprise-wide deployment via the BMC Marimba deployment software. Leveraged tools such as BMC’s Automation Configuration and Flexera Admin Studio to create software distribution packages. Managed the Mcafee ePO server and Anti-virus environment and create and implement policies to maintain the security of our endpoints. Managed first level LAN and PC support for a user base of 2,500 people.Supervised the operations of the Mid-Atlantic Helpdesk that supports users in three states.Coordinated and implemented project work.

  • Sr Distributed Computing Analyst

    Dec 2005 - Jan 2009

  • LAN Desktop Support Specialist II

    Dec 2002 - Dec 2005

  • Technical Support Representitive

    Jun 1999 - Nov 2002
• 

  Verizon

  Jan 2009 - Mar 2019

  Support Mobile Device Management via Mobile Iron for ~ 40,000 enterprise mobile devices including Android and iOS devices. Oversee app deployment of in-house developed and third-party mobile applications. Work with mobile app teams to help test their mobile applications.Assist in the transition of all Verizon enterprise mobile devices to use Gmail and GSuite and provided support for GSuite migration overall. Maintained the Printer On mobile print infrastructure used for Retail iPads and worked to implement a direct print solution to reduce print times by 75%. Helped to plan and implement the Pulse secure mobile VPN solution for mobile devices. Show less Support Mobile Device Management via Mobile Iron for ~ 40,000 enterprise mobile devices including Android and iOS devices. Oversee app deployment of in-house developed and third-party mobile applications. Work with mobile app teams to help test their mobile applications.Assist in the transition of all Verizon enterprise mobile devices to use Gmail and GSuite and provided support for GSuite migration overall. Maintained the Printer On mobile print infrastructure used for Retail iPads and worked to implement a direct print solution to reduce print times by 75%. Helped to plan and implement the Pulse secure mobile VPN solution for mobile devices. Show less

  • MTS IV Spec-End User Support

    Feb 2017 - Mar 2019

  • MTS III

    May 2014 - Feb 2017

  • Senior Technical Analyst

    Jan 2009 - May 2014
• 

  Kindred at Home

  Aug 2019 - Aug 2022

  Provide Tier III level engineering for mobile device management platform, Mobile Iron, including system upgrades to the core and sentries, application deployment of iOS and Android applications both in house and from the App Stores, and device management including security policies and configurations.Assist in the Move of the Mobile Iron environment from Kindred Healthcare to Kindred At Home including moving data centers.Play a key part of the project team that lead the Migration from Microsoft Exchange On Prem to Office 365. This included engineering the solution for access to mail on Mobile devices as well as deploying and provided Tier II support directly to end users who had issues.Provide support for mobile devices including iOS and Android with knowledge of Samsung Knox and Apple Business Manager. Show less

  • Mobility Engineering Manager

    Sept 2021 - Aug 2022

  • Mobile Engineer

    Aug 2019 - Sept 2021
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  CenterWell Home Health

  Jun 2022 - May 2024

  Mobility Engineer Manager
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  Humana

  May 2024 - now

  Lead Systems Engineer