Patsy Maddern-Wellington

Experience

• 

  Stellar

  Aug 2013 - Jul 2015

  This future focus role incorporated scheduling work and meetings, and client liaison as well as general process associate work for the differing projects. There were multiple projects running at differing stages of development and review, requiring excellent time management to ensure prompt results. This team worked closely with internal teams as well as the client and other external organisations to develop new processes for all aspects of the customer service team. This role required a solid understanding industry and legislative requirements.

  • Knowledge Management Co-ordinator

    Nov 2014 - Jul 2015

  • Process Associate and Learning & Development Officer

    Aug 2013 - Nov 2014
• 

  My Aged Care

  Jul 2015 - Oct 2017

  Floor Support - Customer Solutions Specialist

  This full-time position provided telephone based customer service demands whilst incorporating a floor support role, assisting other Specialists with complex queries and taking escalations. There was also a developmental hands-on program to build my team leadership skills.

• 

  CXCube

  Mar 2017 - now

  Project Administration

  This role is project based for the development of specific digital marketing and design projects. My role is to co-ordinate tasks and record the job requirements and time frames for the project.

• 

  Citywide

  Jan 2018 - now

  Financial Administrator