Talk to sales Try for Free
Alan Rail

Alan Rail

Loan Officer

Followers of Alan Rail206 followers
location of Alan RailLittle Rock, Arkansas, United States

Connect with Alan Rail to Send Message

Connect

Connect with Alan Rail to Send Message

Connect

  • Timeline

  • About me

    Lead Service Management Analyst at Southwest Power Pool

  • Education

    • Educational Institution

      1985 - 1989
      B.S. Business Administration

  • Experience

    • First American National Bank

      Jan 1989 - Jan 1995
      Loan Officer

    • University Truck Center

      Mar 1995 - May 2001
      Assistant General Manager

    • Verizon Wireless

      May 2002 - Oct 2009

      Purchased by Verizon Wireless - 01/2009

      • Manager IT Systems Configuration Management

        Feb 2008 - Oct 2009

      • ALLTEL - Supervisor - Enterprise Command Center (formerly Quality Assurance Control Center)

        May 2005 - Feb 2008

      • ALLTEL - Quality Assurance Control Center Analyst

        May 2002 - May 2005

    • KKPT, The POINT, 94.1

      Aug 2008 - Jul 2009
      Part-time DJ

      Part-time DJ, Sundays, Noon to 5:00 PM - Listen on line at kkpt.com

    • Southwest Power Pool

      Oct 2009 - now

      IT Asset ManagerIAITAM Certifications: CHAMP: Certified Hardware Asset Manager, 2015CAMSE: Certified Asset Management Security Expert, 2017CSAM: Certified Software Asset Manager, 2019CITAD: Certified IT Asset Disposition, 2019CMAM: Certified Mobile Asset Manager, 2020CITAM: Certified IT Asset Manager, 2020CAMP: Certified Asset Management Professional, 2022ITIL: v4 Foundation certification, 10/2021 Helped design, implement and run the IT Command Center to monitor IT systems and serve as a situation manager for production impacting incidents. Installed and maintained BMC Event Management monitoring system.

      • Lead Service Management Analyst

        May 2015 - now

      • Lead Event Management Administrator - ITSM

        Oct 2009 - May 2015

  • Licenses & Certifications

    • CMAM: Certified Mobile Asset Manager

      IAITAM
      Apr 2020

    • IT Information Library Foundations Certification (ITIL)

      AXELOS Global Best Practice
      Oct 2021

    • CAMSE: Certified Asset Management Security Expert

      IAITAM
      Jun 2017

    • CITAM: Certified IT Asset Manager

      IAITAM
      Dec 2020

    • CHAMP: Certified Hardware Asset Manager

      IAITAM
      Oct 2015

    • CAMP: Certified Asset Management Professional

      IAITAM
      Feb 2022

    • CSAM: Certified Software Asset Manager

      IAITAM
      Sept 2019

    • CITAD: Certified IT Asset Disposition

      IAITAM
      Nov 2019