
Brandie Robinson
Insurance Verification Specialist

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About me
Human Resources Coordinator at 7 Eleven Store Support Center
Education

Open2Study
2017 - 2017Certificate Human Resources
Alison Courses
2016 - 2016HR Certificate Human Resources Management and ServicesOnline course

High Tech Institute
2007 - 2008Medical Assistant Diploma Medical/Clinical AssistantTraining to become a Medical Assistant

Ranchview High School
2002 - 2006High School Diploma High School/Secondary Diplomas and CertificatesActivities and Societies: Cheerleading, Yearbook Attended High school
Experience

Health Management Systems- Pro Staff
Jul 2008 - Jan 2010Insurance Verification Specialist• Called various insurance companies to verify client’s insurance • Provided patient policies such as receiving the correct start and term dates of the policy, the correct ID number, and verifying if they had dependents and their information to different insurance representatives • Verified insurance policies online through various insurance companies web-sites

Capital One Financial
Jul 2010 - Mar 2012Inbound Service RepSpoke with customers about bank accounts, Verified information to ensure it was the customer, Changed information if needed when they asked, Lifted restrictions on cards, Informed customers of better accounts that were beneficial to their funds

B & E Industries
Sept 2012 - Mar 2014Collections• Duties include making collections phone calls to customers, which include schools and businesses, on accounts that are 10-800 days past due. • Training new employees in our programs and on the procedures of workflow. • Manipulate invoices to fit customer needs • Printing, mailing, emailing, faxing invoices to the customers. • Researching orders in the database to resolve inquiries. • Working in Quickbooks and Shopworks for our invoices. • Taking credit or debit card payments over the phone. Show less

WheelHouse Resource Partners
Mar 2014 - Jun 2014Recruiter• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs. • Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits • Determines applicant requirements by studying job description and job qualifications. • Attracts applicants by placing job advertisements and posting on job sites. • Determines applicant qualifications by interviewing applicants; analyzing responses; comparing qualifications to job requirements. • Arranges management interviews by coordinating schedules; Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications. Show less

Blitz Express Courier Service
Nov 2014 - Mar 2015HR Administrative AssistantCompleting all HR duties dealing with new hires, such as employment verification, new hire packets, completing new employee files and uploading all documents on tenstreet for company access. Completing all documents that need to be scanned, completing excel spreadsheets, typing up all documents requested by managers. Typing all loads into the dispatching software DrDispatch for dispatchers to access. Sourcing to help find new drivers to hire.

US Xpress
Jul 2015 - May 2017Orientation Assistant• Verify and scan all information on driver’s licenses, permanent residence cards and social security cards. Insert all documents, including physical standards test, medical cards and physicals, chain of custody and direct deposit forms, etc. to driver files.• Enter driver corrections into paperless system. Assist drivers in correcting information by advising them of how to word or place on paperless applications information and resubmit the applications for verification to safety department.• Organize driver documents for driver to carry on the road in truck. Enter all discrepancies concerning drivers’ licenses and social security cards into spreadsheet and send to Personnel and Safety Departments.• Assist drivers going through disqualification process by explaining the issues or problem.• Assist other terminals with Orientation process by completing driver profiles in paperless system.• Inform drivers of disqualification from the job.• May have to be a backup instructor for Driver Orientation classes. May have to teach certain parts of Orientation class, such as how to correctly complete the I-9.• Complete EVerify process• Activate/hire driver via AS400, complete the hiring process by going over required information for driver to have on truck, giving instructions for starting up benefits, and informing driver of process to certify medical card. Show less

Randstad
Apr 2018 - Feb 2019Human Resource Coordinator• Primary job is maintaining I-9 records within the I-9 (Equifax) database and ensure all employment requirements are met• Execute all employee termination regarding non-compliant I-9 issues• Respond to internal and external HR related inquiries or requests and provide assistance• Redirect HR related calls or distribute correspondence to the appropriate person of the team• Liaise with other departments or functions (payroll, etc.)• Produce and submit reports on general HR activity• Support other functions as assigned• Abide by company enforced HR processes and current employment laws and regulations• Be a vital source of human resources information answering any questions employees, store managers, HRBP's ect. may have. Show less

7 Eleven Store Support Center
Feb 2019 - nowHuman Resources Coordinator
Licenses & Certifications

Human Resources Certification
Feb 2016
Languages
- enEnglish
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