Scarlet E. Henn

Scarlet E. Henn

Electronic Subscription Processing Specialist

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location of Scarlet E. HennToms River, New Jersey, United States

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  • Timeline

  • About me

    Manager - Customer Care at NJR Clean Energy Ventures

  • Education

    • Thomas Edison State University

      -
      Bachelor's degree Business Administration and Management, General
  • Experience

    • IEEE

      Jun 2001 - Feb 2006
      Electronic Subscription Processing Specialist
    • NJR Clean Energy Ventures

      Jun 2014 - now
      • Manager - Customer Care

        Oct 2023 - now
      • Supervisor - Customer Care & Back Office

        Jan 2021 - Oct 2023
      • Customer Experience Supervisor

        Jan 2018 - Jan 2021
      • Escalation and Collections Analyst

        Jun 2014 - Jan 2018
  • Licenses & Certifications

    • Translation Certification - English to Spanish

      Adelphi University
      May 2022
    • Data Visualization with Python

      ECornell
      Jun 2022
    • Finance for Non-Financial Managers

      LinkedIn
      Feb 2023
      View certificate certificate
    • Leveraging Virtual and Hybrid Teams for Improved Effectiveness

      LinkedIn
      Sept 2021
      View certificate certificate
    • Diversity, Equity and Inclusion in the Workplace Certificate

      USF Corporate Training and Professional Education
      May 2021
      View certificate certificate
    • Virtual Performance Reviews and Feedback

      LinkedIn
      Aug 2021
      View certificate certificate
    • Critical Thinking and Problem Solving

      LinkedIn
      Mar 2023
      View certificate certificate