TTrust Del Gaudio

Experience

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  McDonald's

  Oct 2008 - Oct 2015

  Store Manager
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  Circle K

  Mar 2015 - now

  • Managed all store operations including providing excellent customer service, maintaining facility, and bringing leadership, coaching, and direction to 25+-member teams. Built positive relationships with customers, vendors, employees, and regional supervisor.• Accountable for creating and adhering to monthly operating budget and P&L statements. Supervised inventory control by creating audit schedules for high loss items and reviewing video daily. Created training plan for new hires and checkups to verify knowledge. Interviewed and assessed applicants for employment. Hired, trained, disciplined, and terminated employees. Developed and mentored store employees with the objective of encouraging growth within the organization. Responsible for creating schedules weekly, holding monthly meetings, and communicating goals, promotions, and progress to store employees.• First year as store manager achieved sales goals and reduced shrink by 35%• Fiscal year 2020 highest performing store in district of 15 stores based on formula involving 17 business driving metrics• Fiscal year 2021 highest performing store for last 3 consecutive months and on track to be top performing store for 2021• While managing multiple locations achieved average of 10.3% increase in sales over previous year at multiple sites• Hired, trained, and promoted 2 internal MITs over last 10 months, mentored 3 external MITs in last year Show less

  • Field Trainer

    Jun 2022 - now

  • Multi Store Manager

    Mar 2015 - Jun 2022
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  Freedom Smoke

  Sept 2015 - Aug 2016

  Store Manager

  • Accountable for creating and adhering to monthly operating budget. Supervised inventory control and ordering of product. Interviewed and assessed applicants for employment. Hired, trained, disciplined, and terminated employees. Developed and mentored store employees with the objective of encouraging growth from within the organization. Responsible for Scheduling and approving time off requests.• Managed all store operations including providing excellent customer service, maintaining facility in first-class condition, and bringing leadership, coaching, and strategic direction to 23-member team. Built positive relationships with customers, managers, employees, and corporate members.• Increased sales over prior year by 3.5% per month• Reduced shrinkage (product loss) by 1.2% through accurate inventory and control measures. Show less

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  Afni, Inc.

  Sept 2016 - Nov 2017

  Customer Service Representative
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  McDonald's

  Oct 2016 - Nov 2017

  Manager
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  Battered Up!

  Nov 2018 - Nov 2019

  Business Owner

  Owner/operator of small family run restaurant. Responsible for hiring, training, updated menu concept development, ordering, food preparation, payroll, scheduling, marketing, and instore leadership. Achieved 12% increase in sales over previous owner with similar menu in same location.