Reza Trianto

Experience

• 

  Telkom Indonesia

  Oct 2018 - Jul 2024

  1. Data Integrity and Optimization: Ensured End-to-End Validity of Customer Data & Optimized Production Tools for Increased Sales2. Infrastructure Development and Coordination: Recorded Infrastructure Development Based on Market Needs & Coordinated Cross-Functional Development Efforts3. Device Management and Quality Assurance: Conducted Regular Inspections of TELKOM's Active Devices 1. Revenue Growth and Sales Strategy: Drove Revenue Growth for Datel Singaparna, Coordinated and Educated Marketing Agents, & Oversaw Product Installation Processes.2. Customer Relationship Management: Resolved Customer Issues Efficiently & Ensured Superior Service Quality.3. Strategic Planning and Financial Supervision: Developed Sales Area Expansion Plans & Supervised Customer Payment Processes. 1. Business Continuity and Performance Monitoring: Authored Business Continuity and Disaster Recovery Plans, Monitored Overall Performance of Witel Tasikmalaya, Recommended Improvement Strategies, & Developed Business Impact Analysis and Continuity Strategies.2. Forecasting and Strategic Recommendations: Conducted Achievement Forecasting.

  • Officer 2 Maintenance & Data Management

    Mar 2022 - Jul 2024

  • Head of Representative Office Singaparna

    Nov 2019 - Mar 2022

  • Officer 3 Command & Control

    Oct 2018 - Nov 2019
• 

  Telkomsel

  Jul 2023 - now

  Customer Value Management

  1. Sales Strategy and Execution: Executed Sales Stimulation Programs.2. Revenue Optimization and Customer Engagement: Leveraged Outbound Calls for Upselling.3. Campaign Management and Strategic Initiatives: Implemented Outbound Call Strategies for FMC Campaigns.