
Clive Long
Sales Assistant

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About me
Branch Operations Manager at McMahons Builders Providers
Education

Dublin Institute of Technology
1990 - 1991Certificate in Retail Management Reatail Management
Pobalscoil Rosmini
1984 - 1990Leaving Certificate
Mid West Business Institute
1998 - 1999Diploma Employement Law
Experience

Dunnes Stores
Sept 1987 - May 1991Sales Assistant
Dunnes Stores
Sept 1991 - Mar 2000● Cost of Sell Reduction: reduced by 35% in the first year through restricting of staffing levels and implementing more effective deployment of staff.● Stock Loss Variation Reduction: reduced by 67% through implementing tighter control of Goods Inwards function, improving staff awareness and stringent control of quality of goods from suppliers.● KPI’s. Sales targets meet consistently through effective management; Awarded performance bonuses each year.● Business Partnering. Worked closely with Area Manager on key projects involving planning and preparation of new stores in Tralee, Castlebar and Sarsfield Street, Limerick; Involved in the design of new store layouts and stock selection; Reviewed and agreed optimum range and quantities of stocks to be carried in each new store with Buyers from Head Office.● Representational/Buying. Attended Trade Shows in Birmingham with Area Manager and Buyers during 1997 and 1998. Show less
Homeware Textile Manager
Oct 1996 - Mar 2000Homeware Textile Manager
Feb 1996 - Oct 1996Homeware Textile Manager
Sept 1992 - Feb 1996Assistant Homeware/ GardenCenter Manager
Jun 1992 - Sept 1992Assistand Homeware Manager
Apr 1992 - Jun 1992Management Trainee
Sept 1991 - Apr 1992

Market Hardware Limited Ennis
Mar 2000 - Aug 2000General ManagerRecruited as General Manager for the development and transfer of an established business to new retail park● Project Management. Involving the closing of the old store in the town center and the planning, layout and opening of the new store. The implementation of a new computer system for point of sale.

Toymaster LTD
Aug 2000 - Oct 2005Store ManagerRecruited as General Manager in 2000 for the opening of a new Toymaster store. In 2005 opened and managed as second Toymaster store in Limerick. Toymaster is a buying group for independent Toy retailers.Key Responsibilities● Planning. The successful opening and managing of two Toymaster stores in Limerick● Quality and Standards. Responsible for all recruitment and training of Supervisors and Colleagues in the areas of sales, customer services and merchandising procedures.● Merchandising. Implemented flow design and layouts for new stores.● Sales Focus. Achieved sales targets consistently through effective customer awareness by implementing strong advertising campaigns.● Project Innovation Developed key projects to increase market share of business in Munster through corporate nights.● International Buying. Attended trade shows in New York, Nuremberg, London and Birmingham.● Business Partnering. Worked with other independent Toy retailers in purchasing and distribution of stock. Show less

Woodie's
Oct 2005 - Dec 2018Key Responsibilities● Delivery of the store budget for each period and achieving sales and KPI’S.● Proactively analysing Store P&L and implementing action plan to maximise bottom line.● Control and delivery payroll and headcount budgets including the recruitment of store colleagues.● Deliver world class customer service, actively coaching and motivating the store team.● Performance Management. Supporting colleagues through coaching and development. Leading others through setting agreed objectives, conducting performance discussions and continuous review. ● Ensuring engagement levels are high in the store.● Resolve customer queries and complaints.● Ensure that all security, stock, cash control and administration procedures are followed.● Comply with health and safety regulations, maintain operational basic standards to ensure an effective and safe environment. Show less
Store Manager
Feb 2015 - Dec 2018Store Manager
Sept 2008 - Feb 2015Store Manager
Oct 2005 - Sept 2008

McMahons Builders Providers
Jan 2019 - nowMcMahons Builders Providers has been providing quality building supplies and DIY materials to the trade and public for over 185 years.We offer a one stop shop offering to our customers, with a wide range of products catering for the Builder, DIY enthusiast and Home owner. Our vast product range includes building materials, plumbing & heating, timber & sheeting, insulation, plant & tool hire, painting & decorating, doors & floors, bathrooms, garden and outdoor and much more.Our commitment to quality and expertise ensures that when customers visit one of our stores, they can always be assured they are getting top quality products, great value and expert advice and assistance from our friendly and knowledgeable teams. It is this ethos that has enabled McMahons Builders Providers to become one of the most respected builder’s merchants in the country. Show less
Branch Operations Manager
Jan 2019 - nowOperations Manager
Jan 2019 - now
Licenses & Certifications
- View certificate

Motivating and Engaging Employees
LinkedInOct 2018 - View certificate

Six Sigma Foundations
LinkedInOct 2018 - View certificate

Customer Service Leadership
LinkedInOct 2018 - View certificate

Operations Management Foundations
LinkedInOct 2018
Volunteer Experience
Fundraising
Issued by Cliona's Foundation on Oct 2014
Associated with Clive LongFundraising
Issued by Temple Street Children’s University Hospital on Jan 2015
Associated with Clive LongFundraising
Issued by ACT for Meningitis on Jan 2016
Associated with Clive LongFundraising
Issued by Make-A-Wish Ireland on Jan 2015
Associated with Clive Long
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