Mark Sclafani

Experience

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  FedEx Express

  Oct 1995 - Aug 2007

  Senior International and Dangerous Goods Analyst

  Program Manager to employees conducting daily international and Dangerous Goods paperwork audit. Managed yearly training schedule for all district Dangerous Goods specialists. Extensive use of root cause analysis and problem solving for delivery failures. Prepared ground operations for annual FedEx internal and FAA (Federal Aviation Administration) audits. Sought the involvement of U.S. Customs agents to explain the proper procedure for importing commodities into the United States. Composed narrative reports on the results of FAA facility audits. Conducted undeclared Dangerous Goods investigations and documented findings and conclusions in an efficient, accurate and timely manner. Management selection for International and Dangerous Goods instructor to new hire classes. Team member on drafting policy and procedure manual. Show less

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  USDA-APHIS

  Aug 2007 - Feb 2012

  International Export Program Manager

  Prepared International export certificates for live animals and animal byproducts with a commitment toward completing audits in a timely manner and recommending official endorsement. Program Manager Louisiana NVAP (National Veterinarian Accreditation Program.) Maintained excel spreadsheet of office monthly health certificate statistical data, customer files of current notarized affidavits for exporting products and health certificate files as directed by Title 9 CFR (Code of Federal Regulations.) Responded to the inquiries from clients and veterinarians by providing assistance, in a courteous, professional manner, by verbal and written communication, on the requirements on exporting live animals and animal byproducts, to international destinations. Show less

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  AGRICULTURE AND FORESTRY, LOUISIANA DEPARTMENT OF

  Feb 2012 - Jun 2022

  The Louisiana Department of Agriculture & Forestry’s Pesticide and Environmental Programs Division Program Manager is responsible for licensing and training pesticide applicators, registering pesticides for sale in the state and working to minimize unnecessary impacts by pests to agriculture and society while protecting human health and the environment as mandated by the state and federal laws.Administers and coordinates the process of licensing, certifying, training, and recertifying of 854 Aerial & Ground Owner Operators, 289 Restricted Use Pesticide Dealers, 131 Restricted Use Pesticide Salespersons, 327 Agriculture Consultants & Businesses and 4,000 Commercial Pesticide Applicators.Manages PEPSI, a database, which includes Pesticide Certification and Licensee information to ensure all companies are licensed and in compliance with LA Pesticide Law. Coordinates program information by maintaining extensive databases, generating reports, and ensuring information integrity.Responsible for administering in excess of six million dollars annually in registrations and fees as well as civil penalties. Exhibits the ability to be flexible, multi-task on a daily basis, interact with top-level industry as well as manage the position with minimum supervision, and meet and work within deadlines. Independently makes complex program decisions relating to program activities, inspections, and investigations.Interprets the Louisiana Pesticide Law, Louisiana Pesticide Rules and Regulations and answers questions from industry and the public.Exhibits strong interpersonal and communication skills, as the position requires interaction and coordination with various state associations relating to pesticide use and misuse.Performs responsible duties related to the proper operation, coordination, and management of the pesticide program/staff.Supervises office personnel. Show less Program Manager for traceability and Louisiana NVAP (National Veterinarian Accreditation Program) programs. Created traceability database earning national recognition by the USDA (United States Department of Agriculture). Assisted in the creation of electronic health certificate which converted veterinarian businesses into paperless system. Assisted Assistant State Veterinarian with LVMA (Louisiana Veterinarian Medical Association) annual meeting. Drafted USDA Cooperative Agreement Pre-Award letters to receive federal government funding to continue surveillance programs. Interviewed, selected and manager of administrative assistant and student worker. Maintained health certificate records in office files. Received “Exceptional” rating on July 2018 performance evaluation.Compliant with Louisiana state laws regarding movement of livestock in and out of the state. Show less

  • Program Manager - Office of Agriculture & Environmental Sciences

    Feb 2018 - Jun 2022

  • Program Manager - Office of Animal Health/Food Safety

    Feb 2012 - Feb 2018
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  GARDEN DOCTORS LANDSCAPES LTD

  Jun 2022 - May 2023

  Quality Control Manager

  Ensure continuing quality of large-scale landscaping projects. Manage logistics of equipment and crews on multiple concurrent engagements. Manage client communication.• Provided strategic planning of grounds maintenance and scheduling for 38 LSU-owned properties.• On-boarded new employees: conducted an orientation on policy and procedure, payroll & benefits.• Implemented proper safety procedures and trained crew members on a daily basis.• Compliant with Louisiana state horticulture and landscaping laws.• Conducted weekly safety training and procedure meetings. Show less

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  Bankers Life

  May 2023 - Dec 2023

  Insurance Producer

  Insurance sales representative for Banker’s Life. High closure percentage. Placed 3rd in regional sales contest in first three months of hire date.• Set appointments to identify prospective client’s financial resources and needs.• Offer expert life and health insurance policy recommendations to generate sales.• Compliant with Louisiana state laws for selling life and health insurance policies. • Provide continuous, excellent customer service to the client base.

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  Service Corporation International

  Jan 2024 - Oct 2024

  Family Support Counselor

  Sales Representative certified to sell Rabenhorst Funeral burial and cremation plans. High rate of closure.• Outstanding sales seminar skills where invited guests learn about our burial and cremation plans.• Compliant with Louisiana state laws for selling burial and cremation contracts.• Closes sales and achieves goals for market location.• Calls client web leads to schedule in home appointments.• Event planning.

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  MASA

  Oct 2024 - now

  Sales Manager