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Heather Miles

Heather Miles

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location of Heather MilesUnited Kingdom

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  • Timeline

  • About me

    Area Manager at Riverside Care & Support

  • Education

    • Folkestone School for Girls

      1995 - 2002

    • Buckinghamshire Chilterns University College

      2002 - 2005
      Bachelor of Science (BSc) Criminological Psychology

    • London South Bank University

      -
      Postgraduate Certificate Leadership and Management: Homelessness and Housing Distinction

  • Experience

    • Riverside Care & Support

      Mar 2006 - now

      Area Manager covering Supported services for homeless people in Reading, Aylesbury and Wycombe; Young Parents, Young People & Learning Disability services in Swindon; Retirement Living services in Newbury and Buckinghamshire. Area Manager for Supported services in Reading, Wycombe and Retirement Living Services in Newbury across Buckinghamshire Area Manager for supported services in Oxford and Reading, veterans services in Aldershot and Sheltered services in Newbury and across Buckinghamshire Area Manager for St Patrick's in Brighton and sheltered properties in Southwark Managing a 42-bed homeless hostel plus 18 move on units across High Wycombe. Responsible for service delivery, customer and staff welfare and managing a team of Support Workers

      • Area Manager

        Sept 2017 - now

      • Area Manager

        Mar 2016 - Sept 2017

      • Area Manager

        Sept 2014 - Mar 2016

      • Area Manager

        Jun 2012 - Sept 2014

      • Support Team Leader

        Jan 2011 - May 2012

      • Supported Housing Officer & Peer Support Worker

        Mar 2006 - Dec 2010

    • Buckinghamshire County Council

      Oct 2009 - Mar 2010
      LAA Co-ordinator

  • Licenses & Certifications

    • Level 5 Diploma in Housing

      Chartered Institute of Housing
      Oct 2016