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Panashe Mugadza

Panashe Mugadza

Customer Care Advocate

Followers of Panashe Mugadza254 followers
location of Panashe MugadzaAtlanta Metropolitan Area

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  • Timeline

  • About me

    Savannah College of Art and Design Alumni

  • Education

    • Savannah College of Art and Design

      2017 - 2023
      Bachelor of Fine Arts - BFA Sound Design | Minor Concentration in Music Production

      Activities and Societies: SCAD RADIO MUSIC PRODUCTION CLUB

  • Experience

    • Publix Super Markets

      Sept 2017 - Jan 2021
      Customer Care Advocate

      Ensured accurate pricing of product and updating price tags as requiredParticipated in product management by overseeing shipments and signing off on incoming shipmentsProvided customer conflict resolution to ensure a pleasant customer experienceMonitored and reporting any maintenance or safety issues to the appropriate personnel Collaborated with team members to ensure efficient store operations and exceptional customer serviceParticipated in training programs to enhance product knowledge and customer service skills Show less

    • Savannah College of Art and Design

      Feb 2021 - Jun 2023
      Docent

      Collaborated with educators, curators, and fellow docents to enhance the visitor’s experienceConducted informative and engaging tours for individuals, groups, and school childrenShared knowledge about exhibits, artworks, historical artifacts, or relevant subject matterConducted research to stay updated on the subject matter related to the Institutions ExhibitsEngaged in ongoing development of workshops or conferences

    • The Recording Academy

      Sept 2022 - Jun 2023
      Grammy U Campus Ambassador

      Served as the voice of the members at The Savannah College of Art & Design

    • John Lennon Educational Tour Bus

      Sept 2024 - now
      Audio Engineer

  • Licenses & Certifications

    • Operating Systems Basics

      Cisco Networking Academy
      Sept 2025
      View certificate certificate

    • Amazon Web Services Solutions Architect - Associate

      Amazon Web Services (AWS)
      Mar 2024
      View certificate certificate

    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Oct 2023
      View certificate certificate

    • Computer Hardware Basics

      Cisco Networking Academy
      Sept 2025
      View certificate certificate

    • Ultimate AWS Certified Cloud Practitioner CLF-C01 & CLF-C02

      Udemy
      Aug 2023
      View certificate certificate

    • Ultimate AWS Certified Solutions Architect Associate SAA-C03

      Udemy
      Jan 2024
      View certificate certificate

  • Honors & Awards

    • Awarded to Panashe Mugadza
      Dean’s List Savannah College of Art & Design Apr 2023 Winter 2023 Deans List recipient
    • Awarded to Panashe Mugadza
      Dean’s List The Savannah College of Art & Design Jun 2021 Spring Quarter 2021 Dean’s List recipient
    • Awarded to Panashe Mugadza
      Dean’s List The Savannah College of Art & Design Winter Quarter 2022 Dean’s List recipient