
Meredith Collins
Team Leader

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About me
Head of Learning & Development | Organisational Development | Culture & Performance | Leadership Capability | Facilitation | Change Management | Psychosocial Safety | Coach & Mentor I AI for Learning
Education

Loral Langemeier's Cash Machine
-
Daniels and Associates
2015 -Certificate IV in Workplace Training and Assessment
The Coaching Institute
2010 -Diploma of Business and Personal Coaching CoachingActivities and Societies: Coaching, Performance & Life, including NLP

IPS Institute
2013 - 2013Accredited Performance Consultant Talent DynamicsThe #1 Business Pathway for Accelerating Trust and Flow

Christopher Howard
2008 - 2008Neuro Linguistic ProgramingActivities and Societies: Studies - Neuro Linguistic Programming (NLP), Results Coaching, Communications, eLearning, Management, Marketing, a commited life-long learner

TAFE NSW
-Diploma of Marketing
Case Western Reserve University
2015 -Inspiring Leadership Through Emotional Intelligence
Nan Tien Institute - NTI
2021 - 2025Master of Arts - MA Positive Psychology (majoring in contemporary Leadership)This Master of Arts focuses on social well-being and Nan Tien have allowed me to build a bespoke degree to research and focus on Contemporary Leadership in the corporate sector.

TAFE NSW
2003 - 2003Grad Cert Facilitating & Managing eLearningActivities and Societies: Facilitating and Managing technology based learning for students and at an organisational level

Charles Sturt University
2004 - 2004Grad Cert Management CommunicationActivities and Societies: Management Communication, Change Management, Organisational Development & Change
Experience

Weight Watchers
Feb 2001 - Oct 2002Team Leader
TAFE NSW
Feb 2003 - May 2010Communications Teacher | Project ManagerContributions and Achievements:➡️ Created and facilitated commercial courses to students across numerous faculties and organisations. ➡️ Taught classes in the psychology of customer service and communication, enhancing students soft skills➡️ Participated in the development and implementation of eLearning Projects.➡️ Trained, supported, and mentored teachers in introducing new technologies and eLearning into classes.

VM Direct
Feb 2005 - Jan 2009Universally Connecting - VM DirectContributions and Achievements:➡️ Supported business with a online presence leverage online video communications ➡️ Worked with companies to implement education initiatives via streaming media and learning systems ➡️ Formulated "exposure strategies" to create a unique point of distinction for businesses.

Universally Connecting
Jun 2006 - Aug 2009Coach & FacilitatorContributions and Achievements:➡️ Developed and facilitated workshops on streaming technology and utilising streaming media.➡️ Coached and mentored business owners and individuals in online services effectively.

TAFE
Jul 2006 - May 2009Technology Based Learning SEOContributions and Achievements:➡️ Facilitated courses and special projects, and managed eLearning initiatives within the institute. ➡️ Worked cross faculty in Community Services, Business, Environmental, Adult Basic Education and TVET.➡️ Drove change programs, embracing evolving technology advancements in classroom settings.

Integr8 Group
Mar 2009 - Aug 2013Social Media Strategic PartnerSocial Media and Marketing partner within the Integr8 Group.Integr8 works with medium sized business to unlock the value of the business. The integr8 Business Services Group is a cluster of eight high quality professional and business services firms, providing services to small and medium enterprises (SMEs) from the one central location.integr8 is made up of 8 independently owned services businesses, offering both autonomous professional services and integrated advice to strengthen and support growing businesses. Our experienced professionals work together with incredible synergy to ensure our clients get the best business advice available at the most affordable price.We provide all of the services that an SME needs to support their growth and success throughout their business life-cycle. Show less

Video Social Marketing
May 2009 - Feb 2014Social Media Strategist | Director | Capability BuildingFounded and operated of a digital marketing agency, specialising in guiding successful businesses to effectively leverage social media channels, and extending beyond business success by building people's capabilities through consultancy, training, and mentoring initiatives.Contributions and Achievements:➡️ Formulated and executed social media strategies for Facebook, LinkedIn, YouTube, and Twitter.➡️ Facilitated Courses and Workshops on marketing and digital strategies.➡️ Worked cohesively with Business Owners, providing training, and mentoring in building capabilities. ➡️ Hosted industry events as a recognised presenter, keynote speaker, and MC. ➡️ Utilised social media dashboards to monitor and evaluate performance metrics accurately.➡️ Managed all business development, project management and financial operations of the business. Show less

SHE Business Australia
Jul 2012 - Jan 2014Lead Facilitator | Business MentorContributions and Achievements:➡️ Played a pivotal role as the Lead Facilitator at the SHE Business Parramatta's monthly meetings.➡️ Managed and facilitated meetings, encouraging excellence in growing and developing businesses.➡️ Raised membership from 10 to 19 in under 12 months through collaborative and inclusive leadership.➡️ Recognised a the primary MC for the Groups corporate events and monthly meetings. ➡️ MC's the groups signature event for 3 consecutive years, partnering with Women from the CBA. Show less

Fire & Rescue NSW
Feb 2014 - Dec 2014Leadership, Learning and Development Manager| HR & Education➡️ Developed leadership programs for mid to senior management NSW firefighters.➡️ Designed and implemented a leadership and educational framework for FRNSW. ➡️ Participated in the implementation of Performance Management for Fire & Rescue NSW employees. ➡️ Served as the Lead Facilitator during the implementation of Performance Management programs.. ➡️ Ensured Performance Management frameworks aligned with GSE Act 2013 & Capability Frameworks.

New Horizons Enterprises Limited
Feb 2015 - Jun 2015L&D Manager | Capability Development➡️ Oversaw Organisational Development and Learning & Development programs.➡️ Developed capability, systems, learning and training modules to build a high performance workforce.➡️ Engaged with stakeholders organisation wide to identify compliance and regulatory training needs.➡️ Designed standards training, career pathway planning and requisite frameworks for employees. ➡️ Creation of Champions' Program with 70:20:10 methodology for organisational development. ➡️ Established partnerships with Registered Training Organisations (RTOs). ➡️ Built Training programs for operational employees to enhance retention and identify leadership talent. Show less

NSW Treasury
Jun 2015 - Jul 2016Capability Manager | Financial Management Transformation (contract)Collaborated with the PwC Implementation team and FMT to seamlessly implement cultural change capability across the NSW Government's finance sector. Contributions and Achievements:⭐ Conceived and implemented a Leadership Foundations program for Grade 11 - 12 Treasury Leaders. ⭐ Implemented cultural change sessions for all employees, with participation growing from 10% to 35%.➡️ Conducted a skills audit across Government sectors, leveraging data to build capabilities.➡️ Coordinated professional development activities with 12 Cluster CFOs.➡️ Designed and executed the Learning Map for the Financial Graduate Program.➡️ Introduced and facilitated induction programs for contractors, secondees, and SMEs.➡️ Informed executive leaders of program progress through presentations, ➡️ Facilitated strategic planning days, corporate and national events including NAIDOC Week.Played a key people role during the transformation of the Treasury's core financial system and functions:➡️ Consulted with senior leaders during the Treasury's Financial Management Transformation project.➡️ Built capacity across business functions, closing capability gaps through innovative training solutions. Show less

Ability Options
Jun 2015 - Aug 2015Learning and Development ManagerContributions and Achievements:➡️ Development of L&D programs to close skills and knowledge gaps within front-line employees. ➡️ Enhanced and optimised the Divisions service offering to job seekers and employers. ➡️ Implemented "train the trainer" programs, and mentored and coached front-line employees. ➡️ Developed a suite of 1-on1 coaching and development programs for job seekers and employees.➡️ Ensured employees have the tools to support job seekers to gaining long term employment. Show less

Worley
Jul 2016 - Nov 2020Led and managed the global leadership and talent programs for the Worley and Advisian Service Line and overseeing the design and rollout of L&OD initiatives for a workforce of 5,000 employees. Contributions and Achievements:⭐ Led 14 Senior Executives through 360-feedback process, providing ongoing coaching and mentoring.⭐ Facilitated Leadership Circles during the COVID Crisis, propelling attendees to reach their career goals.➡️ Concurrently facilitated leadership "learning circles" utilising contemporary adult learning philosophies.➡️ Crafted Talent Slates for high-potential leaders, top talent, and star performers.➡️ Collaborated with People Group Business Partners to identify capability gaps and career roadmaps.➡️ Lifted global employee engagement by introducing "wellbeing" and "all people" leadership calls.➡️ Directed a team of learning professionals launching the Global Graduate Program.➡️ Coordinated the development of Performance Cycle material and Global Mentoring Programs. Show less Played a crucial lead in establishing a high-performance culture in a greenfield capacity, building learning, development, and leadership functions for the APAC region and facilitating the scaling of programs globally for 3000 employees. Contributions and Achievements:⭐ Facilitated the co-design of the company's leadership framework with senior executive teams. ⭐ Hosted the APAC Leadership Program, extending reach to the 160 Global leadership teams.⭐ Effectively merged two legacy cultures to establish Advisian's high-performance culture.➡️ Led strategies that integrated leadership philosophy into Performance, Learning & OD frameworks.➡️ Created competency, learning and career frameworks that fostered a high performance culture.➡️ Initiated efforts to position Advisian as the employer of choice for Women in STEM.➡️ Coordinated Listening Circles for Women in Leadership across the APAC region.➡️ Established Mentoring and Graduate Development Programs for young professionals.➡️ Oversaw workshops of up to 400 employees, managing mobility requests to foster career growth. ➡️ Led a "Workplace Culture Tour of Duty" to embed Culture & Leadership frameworks globally.➡️ Contributed to Global Learning & Development Programs by creating a suite of learning programs.➡️ Designed and delivered "Powerful Presentations" globally, enhancing skills and capabilities. Show less
Global Director Talent, Capability & Learning
Jul 2019 - Nov 2020Global Director Talent, Learning & Development
Jul 2016 - Jul 2019

IMB Bank
Jan 2021 - Mar 2022Leadership Development Consultant (contract)Provided leadership and guidance to senior business leaders and executives in designing leadership frameworks, and overseeing the development, design, and delivery of new professional development programs. Contributions and Achievements:⭐ Led the rollout of four leadership programs tailored for entry-level to senior leaders.⭐ Directed the launch of the company's inaugural 360 Feedback process for 25 Executive Leaders.➡️ Partnered with C-suite leaders and GMs to design Leadership Frameworks➡️ Collaborated with GMs and Dept. Leads to embed leadership competencies into performance cycles.➡️ Conducted and implemented Executive-level leadership and team-building programs.➡️ Delivered Customer Service, Leading High-Performance Teams, and Leading for Performance programs.➡️ Utilised analytics and insights to craft a Customer Service and Complaint-handling program. Show less

Cater Care
Jul 2022 - Jul 2024Group National Learning & Development LeaderLeading a team of 5 direct reports in developing and delivering organisation-wide learning initiatives, spearheading the design and implementation of Leadership frameworks and programs, compliance activities and eLearning modules, and Mental Wellbeing and Employee Support programs. Contributions and Achievements:⭐ Created contemporary eLearning programs, resulting in a 45% reduction in employee time investment.⭐ Revitalised an underperforming L&D function into a high-performing team within six-months.➡️ Designed and implemented an enterprise-wide program for front line managers.➡️ Worked collaboratively with Senior Leadership teams to develop a Leadership Competency Framework.➡️ Performed higher duties as the Change Leader and Group L&D Manager in executing a new HRIS.➡️ Led the rollout of the new HRIS and Performance Review process.➡️ Facilitated workshops on performance, career development, coaching, and difficult discussions.➡️ Created a Mental Wellbeing & Employee Support program, enhancing wellbeing and mental health.➡️ Established a close relationship with AASN, streamlining the management of Apprentices and Trainees.➡️ Managed the Articulate Storyline team in transforming induction and onboarding processes. Show less

Velocity Vehicle Group
Jul 2024 - nowNational Head of Learning & Organisational Development⭐ Created the program which linked the strategic direction, with the desired culture and performance, and the behavioural change and workplace conversations required, to achieve the same.⭐ Developed a capability survey and designed the programs to lift performance of the customer facing employees and lift capability of their managers to improve business outcomes and revenue.➡️ Lead the Culture Transformation through the program Leadership program “Conversations That Work” which connected the 3 year Strategy to the Operations.➡️ Architected and performed a capability survey, delivering two tailored training programs for 65 frontline workers and 197 leaders, addressing capability and skills gaps with data-driven solutions.➡️ Implemented an onboarding process with streamlined induction programs, improving new-hire and leader orientation to VVG.➡️ Revamped the Performance Review process, boosting usability and completion rates through system redesigns.➡️ Utilised AI to support learning and development initiatives with productivity gains, providing insights and multiple L&OD options for stakeholders. Show less
Licenses & Certifications

Accredited Performance Consultant
IPS Institute, Brisbane, QueenslandJun 2013
Master Practioner Neuro Linguistic Programming
Life Leaders InternationalJan 2008
Mindfulness & Meditation
Monash UniversityJan 2017
Daring Greatly - Living Brave Leadership Program
University of HoustonJan 2016
DDI Accredited
DDI | Development Dimensions InternationalAug 2021
Managing People: Engaging Your Workforce
Henley Business SchoolJan 2015
Applied Neuroscience and Brain Health Certification
The Neuroscience AcademyJan 2018
Honors & Awards
- Awarded to Meredith CollinsCommunity and Leadership Service Delivery Awards Cate Care 2023
- Awarded to Meredith CollinsService Delivery Excellence Award Cater Care 2022
- Awarded to Meredith CollinsDare to be Different Advisian 2016
- Awarded to Meredith CollinsEstablishment of a New Business - Runner Up Hunter Region Business Awards 2013
- Awarded to Meredith CollinsEntrepreneur of the Year Award Western Sydney Business Awards 2012
- Awarded to Meredith CollinsNew Business Start Up A - Runner Up Western Sydney Business Awards 2012
Volunteer Experience
President 2014
Issued by Sutherland Lakewood Cultural Exchange
Associated with Meredith Collins
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