Rishin Zakky

Experience

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  Akhil Beach Resort - India

  Apr 2013 - Oct 2013

  Administrative Assistant

  On the job training/Campus Recruitment:My role at 3 Star Beach comprised of scheduling inter-departmental meetings, coordinating time schedules with the employees, and arranging food and other necessities. I was also organizing, compiling, and updating company records and documentation.

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  IndiGo (InterGlobe Aviation Ltd)

  Jul 2014 - Jul 2020

  I was assigned to be responsible for internal auditing and reporting directly to the headquarters with daily violations of operations.Loss prevention and CCTV surveillance service providing for the internal and external customers(passengers and staffs).-Process audit,report generation and feedback sharing.-Tracing properties that are declared lost -Investigating on pilferage cases-Maintaning liaison with airport security,intelligence and other agencies.-CCTV surveillance and monitoring.-Emergency Response & Planning-Asset protection-Risk assessment & potential breach projection .-Trend analysis & tailored training.-Daily roaster planning and manpower movement . Show less

  • Senior Executive - Vigilance

    Jul 2019 - Jul 2020

  • Senior Executive ( Airport Duty Officer)

    Sept 2017 - Jul 2019

  • Support Team Lead

    Oct 2015 - Aug 2017

  • Customer Service Officer and Ramp Agent

    Jul 2014 - Oct 2015
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  BYJU'S

  May 2021 - Aug 2021

  Bushiness Development Associate

  At BYJU’S, I was conducting market research and identifying potential clients. I was also cultivating strong relationships with new clients, and maintaining existing client relationships. Moreover, I was converting the provided leads to successful sales , and working closely with staff across departments to implement growth strategies.

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  Air Arabia

  Oct 2021 - Oct 2023

  Duty Manager

  At Air Arabia, I am managing piloting ground operations including customer handling, check-in process, MHB handling, ramp handling, arrival handling, BMA, reservation, and ticketing. I am also responsible for managing flight dispatch process from station level, while coordinating with operations department for implementing common company vision and objectives.I am also entrusted with processing of internal customer enquiries, assisting towards staffing solutions, and rendering staff professional training. I am applying statistical analysis for planning and implementing continuous improvement processes. Also, I am collaborating closely with other departments to build strategies and ensure passenger safety and satisfaction, while conducting internal audits for improving the company’s vision and objectives. Show less

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  GardaWorld

  Jan 2024 - now

  •Ensured compliance with security regulations and company standards through auditing, risk management, and corrective actions•Conducted inspections and investigations to identify areas for improvement•Implemented training programs to enhance staff performance and adherence to protocols•Collaborated with cross-functional teams to drive operational excellence and mitigate risk

  • Quality Oversight Officer

    Jun 2024 - now

  • Pre-boarding Screening officer

    Jan 2024 - Jun 2024