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Chatchawal (Soy) Ngamchitroongruang
Senior Engineer

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About me
Director of Data Reporting Platform at HealthCentral
Education

Oklahoma State University
2009 - 2010Master of Science (M.S.) Management Information Systems, General
Oklahoma State University
2007 - 2009Master of Science (M.S.) Industrial Engineering
Experience

WD, a Western Digital company
Oct 2011 - May 2013Senior EngineerData Packages:- Generating data packages for customers upon request- Validating data packages completed with all necessary information Support internal on data analysis request:- Performing critical factory data analysis (ad-hoc analysis) and applied statistical methods on root cause identification- Translating data into actionable information by supporting data analysis request from both internal and external teams- Supporting in the areas of running query, analyzing data, and providing recommendation base on the data analysis objective- Working hand in hand with analysis requestor to evaluate, identify and solve the problemsProvide support on stop order:- Running query to identify total exposure in the field- Working hand in hand with quality team on both factory and field dispositionData analysis project:- Carrying out data analysis projects to identify opportunity for product quality improvement- Supporting SPI (Statistical Process Improvement) training equipping engineers with SPI knowledge (6Sigma Methodology, FMEA, Fishbone diagram, and else) to carry out project improvements and root cause analysisSystem support and maintenance:- Monitoring SPC (Statistical Process Control) product yield dashboard- Coordinating with the team on the analytics systems development, deployment and adoption- Identifying data integrity issues- Working with owners of source systems to fix root cause of data integrity issues.- Verifying and supporting team on new statistical methods development to help enabling new critical process, parametric, yield monitoring & triggering capability Show less

Agoda
May 2013 - Jul 2018- Supporting decision makers with market, verticals, or account analysis- Slicing, reviewing, and providing data on advertising partners or campaigns- Creating visibility and reports collaborating with end-users and management to provide accurate, understandable, and easily accessible data metrics- Analyzing traffic patterns to draw inferences from data behavior- Developing analytical and business models to estimate an impact of different scenarios- Coordinating with analytics team, account managers, and operations team to identify key analyses that deliver business insight and areas of opportunity- Performing A/B test and evaluating result- Assisting with Product Development team for business enhancements (automation scheme, bidding tools, data ETL tool, API)- Working with relationship managers and operational teams to ensure alignment on data retrieving and new development- Tracking and reporting on partner marketing department performance metrics utilizing configuring dynamic reports and Google Analytics- Deploying R programming language for analytic and optimization Show less
Senior Data Analyst / Business Analyst
Aug 2015 - Jul 2018Senior Data Analyst
May 2013 - Jul 2015

WebMD
Jul 2018 - Dec 2022Associate Director
Mar 2020 - Dec 2022Senior Data Analyst, Business Intelligence
Jul 2018 - Mar 2020

HealthCentral Corporation
Dec 2022 - nowDirector, Data Reporting Platform
Licenses & Certifications

SAS Data Mining

SAS Predictive Modeling
Languages
- enEnglish
- thThai
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