Chris Zeigler

Chris Zeigler

Claims Representative - Auto Property Damage

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location of Chris ZeiglerHermitage, Pennsylvania, United States

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  • Timeline

  • About me

    Service Coaching Specialist at Liberty Mutual Insurance

  • Education

    • Slippery Rock University

      -
      B. S. Occupational Health and Safety Management
  • Experience

    • Grange Mutual Casualty Company

      Sept 2001 - Nov 2006
      Claims Representative - Auto Property Damage

      Provided clerical support to claims adjusters. Made initial contacts to parties involved in losses.Requested and processed police reports and information. Reviewed estimates, and provided technical support to adjusters. DISPATCHER 2002 - 2003Responsible for technical support for adjusters and appraisers in NE Ohio region. Input of information and assignment of inspections. Responsible for providing work and balance of workload to team of staff appraisers.Receive estimates from appraisers and shops, review and transfer data to adjusters. Assisted in company-wide rollout of Windows based claims handling system, served as liaison between World HQ office and local region. Responsible for training of NE Ohio region claims adjusters. Served on Focus group for this project at World HQ in Columbus. CLAIMS ADJUSTER 2003 - 2006Investigate and evaluate claims from start to finish.Handled claims on behalf of insurance company, performed compete claims investigationObtained all pertinent information in making claims decisions. Familiar with insurance policy and regulatory language. Experience with making liability and coverage determinations with evidence and facts gathered. Show less

    • Cambridge Integrated Services

      Sept 2007 - Mar 2010
      Claims Representative

      Handles claims on behalf of Enterprise Rent-A-Car and Fleet Leasing Companies.Experience with completing claim investigations. Investigate and handle insurance claims from start to finish.Complete liability investigation, including coverage for losses. Responsible for obtaining and analyzing claim information, from police reports, to personal interviews with the parties involved. Review bills received for payment. Monitor claim to ensure compliance with policy and procedure. Perform within a team environment. Works well within the team, promoting strong support and assistance. Excellent working relationship with co-workers and customers. Obtained licenses in multiple states and venues. Previously held licenses in AL, NY, NJ, IL, IA, IN, WI, NE,, MI, MO, SC, NC, FL, TX, and CO. Experience writing and responding to Arbitration hearings. Monitor caseload with daily diary system. Show less

    • National Interstate Insurance Company

      Dec 2010 - Mar 2011
      Claims Representative - Temporary

      Performed work as a third party representative for a national car rental company. Responsibilities included:• Third party claims involving property damage and injury• Handling loss of use, total loss settlements and arbitration

    • Crawford & Company

      Jan 2012 - Dec 2014
      Casualty Adjuster

      Responsible for handling all aspects of claims on a daily basis and under emergency circumstances. Worked with multiple clients on various claims, including, but not limited to:• First and third party claims• Auto, casualty, and product liability claims• Worked remotely and handled claim from inception to settlement• Investigated all aspects of losses, interviewing parties involved, gathering evidence, reviewing estimates, scene diagramming and investigations, liability determination, and negotiating settlements Show less

    • Barley House Brewing

      Dec 2017 - Jul 2021
      Manager of Bar Operations
    • Vey’s Pub

      Mar 2019 - Jul 2021
      Manager of Bar Operations
    • Liberty Mutual Insurance

      Jul 2021 - now
      • Coaching Specialist

        Dec 2022 - now
      • Remote Service Representative

        Jul 2021 - Dec 2022
  • Licenses & Certifications