
Chris Zeigler
Claims Representative - Auto Property Damage

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About me
Service Coaching Specialist at Liberty Mutual Insurance
Education

Slippery Rock University
-B. S. Occupational Health and Safety Management
Experience

Grange Mutual Casualty Company
Sept 2001 - Nov 2006Claims Representative - Auto Property DamageProvided clerical support to claims adjusters. Made initial contacts to parties involved in losses.Requested and processed police reports and information. Reviewed estimates, and provided technical support to adjusters. DISPATCHER 2002 - 2003Responsible for technical support for adjusters and appraisers in NE Ohio region. Input of information and assignment of inspections. Responsible for providing work and balance of workload to team of staff appraisers.Receive estimates from appraisers and shops, review and transfer data to adjusters. Assisted in company-wide rollout of Windows based claims handling system, served as liaison between World HQ office and local region. Responsible for training of NE Ohio region claims adjusters. Served on Focus group for this project at World HQ in Columbus. CLAIMS ADJUSTER 2003 - 2006Investigate and evaluate claims from start to finish.Handled claims on behalf of insurance company, performed compete claims investigationObtained all pertinent information in making claims decisions. Familiar with insurance policy and regulatory language. Experience with making liability and coverage determinations with evidence and facts gathered. Show less

Cambridge Integrated Services
Sept 2007 - Mar 2010Claims RepresentativeHandles claims on behalf of Enterprise Rent-A-Car and Fleet Leasing Companies.Experience with completing claim investigations. Investigate and handle insurance claims from start to finish.Complete liability investigation, including coverage for losses. Responsible for obtaining and analyzing claim information, from police reports, to personal interviews with the parties involved. Review bills received for payment. Monitor claim to ensure compliance with policy and procedure. Perform within a team environment. Works well within the team, promoting strong support and assistance. Excellent working relationship with co-workers and customers. Obtained licenses in multiple states and venues. Previously held licenses in AL, NY, NJ, IL, IA, IN, WI, NE,, MI, MO, SC, NC, FL, TX, and CO. Experience writing and responding to Arbitration hearings. Monitor caseload with daily diary system. Show less

National Interstate Insurance Company
Dec 2010 - Mar 2011Claims Representative - TemporaryPerformed work as a third party representative for a national car rental company. Responsibilities included:• Third party claims involving property damage and injury• Handling loss of use, total loss settlements and arbitration

Crawford & Company
Jan 2012 - Dec 2014Casualty AdjusterResponsible for handling all aspects of claims on a daily basis and under emergency circumstances. Worked with multiple clients on various claims, including, but not limited to:• First and third party claims• Auto, casualty, and product liability claims• Worked remotely and handled claim from inception to settlement• Investigated all aspects of losses, interviewing parties involved, gathering evidence, reviewing estimates, scene diagramming and investigations, liability determination, and negotiating settlements Show less

Barley House Brewing
Dec 2017 - Jul 2021Manager of Bar Operations
Vey’s Pub
Mar 2019 - Jul 2021Manager of Bar Operations
Liberty Mutual Insurance
Jul 2021 - nowCoaching Specialist
Dec 2022 - nowRemote Service Representative
Jul 2021 - Dec 2022
Licenses & Certifications
- View certificate

Staying Organized While Working Remotely or On-Site
LinkedInApr 2023 - View certificate

Coaching Yourself and Your Team from Uncertainty to Action
LinkedInDec 2022 - View certificate

Jodi Glickman on Pitching Yourself
LinkedInDec 2022 - View certificate

Creating Change: Diversity and Inclusion in the Tech Industry
LinkedInDec 2022 - View certificate

Coaching for Results
LinkedInOct 2022 - View certificate

Diversity, Inclusion, and Belonging
LinkedInDec 2022 - View certificate

Leading through Relationships
LinkedInDec 2022 - View certificate

Becoming an Ally to All
LinkedInOct 2022 - View certificate

Coaching Yourself to Career Success
LinkedInOct 2022 
ServSafe Manager
ServSafeMay 2019
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