Jennifer Gray

Experience

• 

  Facing History & Ourselves

  Feb 2005 - May 2009

  • Researched content, identified photos, and edited text to be used in educational publications, such as the Eyes on the Prize, a guide to accompany the PBS television series• Wrote biweekly content for feature on company website• Acquired licenses to reproduce content from copyright holders for reproduction in publications• Mentored and supervised research interns • Selected material for Facing Today on www.facinghistory.org • Coordinated registration for conference co-sponsored by Harvard Law School

  • Research Coordinator, Research and Development

    Jul 2007 - May 2009

  • Research Assistant

    Feb 2005 - Jun 2007
• 

  Eduventures

  Oct 2009 - Feb 2018

  • Project manage clients in Online and Continuing Education, Enrollment Management, Schools of Education, and Technology to construct methodologies to answer client questions and prioritize deliverables• Efficiently systematize internal processes for deliverables and product/service offerings • Improve client retention by identifying at risk accounts and gaining real life feedback to evaluate and redesign processes and products• Design survey instruments and program them in Qualtrics• Conduct qualitative research and write case studies• Collect and compare secondary research to summarize high level findings• Develop proprietary tools to ensure faster turn around to clients as a member of the research team• Interpret data and formulate recommendations to deliver high-quality reports and presentations for clients • Addressed approximately 200 client inquiries in 2016 and presented research to Faculty, Presidents, Provosts, and Deans in higher education • Subject matter expert in degree program development with a strong ability to advise clients on how to strengthen their position in the market• Transform dormant clients into thought partners Show less • Manage and conduct multiple research projects in diverse areas of higher education• Analyze data using a variety of quantitative and qualitative research methods such as surveys, interviews, case studies, internet, and education databases• Develop recommendations to help clients in the areas of program feasibility and retention • Present reports and findings to clients to help impact their marketing strategy• Design methodologies, internal processes, and product/service offerings as a member of a research team Show less

  • Operations Analyst, Research and Special Projects

    Oct 2015 - Feb 2018

  • Senior Project Associate

    Oct 2013 - Oct 2015

  • Research Analyst (Contract)

    Oct 2009 - Oct 2013
• 

  New York University

  Nov 2018 - Nov 2023

  Online Program Services Specialist
• 

  NYU School of Professional Studies

  Nov 2023 - now

  Director of Research