Ravi Kumar Gupta

Experience

• 

  Investors Clinic Infratech Ltd

  Dec 2011 - Jun 2017

  IT Support Technician

  -Helpdesk ticket resolution-All IT Issues-Hardware troubleshooting-Network Troubleshooting-Active Directory and Office 365 Administration

• 

  Eli Research India (P) Ltd.

  Jun 2017 - Oct 2020

  System Engineer

  -Tier 1 and 2 Server Patching-Application Server maintanance-Data Center Support-Active Directory, GPO management, -Office 365 Administration-Virtualization - All kind of task on Vmware, HyperV-Cloud Administration - AWS, EC2, AutoScaling, Loadbalancer, IAM, VPC, S3 Storage, etc-Escalation handling from Support Team.-All kind of L2 level Infrastructure Support

• 

  AAPC

  Oct 2020 - now

  Senior System Engineer 2

  -Tier 1 and 2 Server Patching-Application Server maintanance-Data Center Support-Active Directory, GPO management, -Office 365 Administration-Virtualization - All kind of task on Vmware, HyperV-Cloud Administration - AWS, EC2, AutoScaling, Loadbalancer, IAM, VPC, S3 Storage, etc-Escalation handling from Support Team.-All kind of L3 level Infrastructure Support - Domain migration, Server migration from OnPremise to Cloud, etc