Erin Mullin, SHRM-SCP

Experience

• 

  JCPenney

  Jan 2009 - Jan 2010

  Sales Associate

  Responsible for selling a variety of apparel and home furnishings to customers.Help conduct store security and register procedures.Focus on customer service and satisfaction.

• 

  Penn State University

  Aug 2011 - Jul 2015

  Handled invoices.Maintained inventory.Managed deliveries.Trained new student employees.Managed student employee paperwork. Maintained Inventory.Focused on customer service.Prepared food and drink for consumption.

  • Office Assistant

    Aug 2013 - Jul 2015

  • Barista

    Aug 2011 - Jul 2015
• 

  Diaspora Law

  Oct 2015 - now

  Translator & Interpreter

  Translates legal documents such as birth certificates, marriage licenses, asylum requests, and other documents for a client’s file.

• 

  Healthcare Services Group, Inc

  Nov 2015 - Apr 2019

  Translation Coordinator, Translator/Interpreter & Senior HR Associate - Training & Development

  Translates company policies, medical documents, legal documents, training videos, and more.Interprets for employees of varying dialects for HR investigations, FMLA/ADA processes, union elections, and more.Coordinates, maintains, and assesses relationships and contracts with translation vendors.Develops operational training content in food services, environmental services, and healthcare services for Spanish speaking employees.Maintains and improves employee relations by conducting investigations, responding promptly to hotline calls, tracking and ensuring employee compliance, and maintaining employee confidence by keeping information confidential.Key human resources stakeholder responsible for employee relations, training and development, and compliance with company policies and procedures.Manages, leads and develops temporary translation employees and personnel in the training department.Responsible for administration and oversight of the company’s Learning Management System (LMS), Blackboard. Show less

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  Law School Admission Council

  Apr 2019 - Jun 2021

  Human Resources Business Partner
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  Congreso de Latinos Unidos

  Jun 2021 - now

  • Vice President of People and Culture

    Mar 2024 - now

  • Director of Employee Relations

    Jun 2021 - Mar 2024