Ben Noffsinger

Experience

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  Freelance

  May 2014 - now

  Composer/Arranger

  Formulate, write, produce and edit high quality musical compositions under contract or commission; Use industry leading virtual instruments to record, mix, and produce digital music tracks; arrange, transcribe, or edit existing music to fit a requested ensemble, style, or musical form.

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  MakeMusic, Inc.

  Jan 2015 - Nov 2019

  Generate new business by reaching out to educators and administrators and demonstrating, promoting, and selling SmartMusic, Finale, and Garritan software. Team leader for tool integration and CRM process creation / adoption Maintain current subscription sales in market segment by developing active relationships with educators and clientsProvide customer service and knowledge to clients on product updates and features to ensure returning customersWork with a team to tie together sales, marketing, and customer service and provide clients with the best experience possible

  • Education Sales Manager

    Jan 2017 - Nov 2019

  • Education Account Manager

    Jan 2015 - Dec 2016
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  SonderMind

  Feb 2020 - Mar 2024

  Maintain, develop, and drive improvement and long term vision for Salesforce platform of 110+ users. Act as key subject matter expert for CRM and manage a roadmap and prioritization process, releasing weekly functionality improvements and bug fixes as well as communicating requirements, updates, and maintenance information with stakeholders across the business. Maintain and improve efficiency for multiple SaaS integrations to/from Salesforce. Direct and document work with external partners on Salesforce development initiatives. Show less Managed the internal operations of business systems, IT and facilities for a rapidly growing company. developed and maintained onboarding process for systems and hardware which allowed <100 employees to have their onboarding time reduced by over 50% of what was previously used. Negotiated and implemented ~$500,000 worth of contracts for enterprise system enhancements, managed IT services and hardware standardization in first 6 months. Worked with internal and external parties to lead the development and release a Salesforce platform for over 30 users and build a network of integrated software centralized for the business as a whole. Developed and maintain a process roadmap and sandbox deployment cycle for Salesforce while expanding the system footprint to 55 users within the first 3 months, reducing data entry and completely automating a system of delegated credentialing for healthcare payors within the CRM. Show less

  • Salesforce Administrator

    Oct 2021 - Mar 2024

  • Business Operations Associate

    Feb 2020 - Oct 2021
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  Medely

  Mar 2024 - now

  Sr. Sales Systems Engineer