Jonathan Shields

Experience

• 

  Omega Sports, Inc

  Jan 2011 - Jan 2016

  Store Manager

  · Organize community events for mutual profitability · Maximize employee productivity through effective scheduling and employee development· Hire and train staff for business growth of 8% in two years

• 

  Nike

  Jan 2016 - Jan 2017

  Operations Manager

  • Oversee CRM systems and improve customer to business relationships• Establish key performance indicators and operational metrics for business success• Demonstrate strong leadership skills through teamwork, effective delegation and employee development• Accurately forecast sales and payroll to achieve budgets• Determine work procedures and prepare work schedules to maximize productivity

• 

  NC Farm Bureau

  Jan 2017 - Jan 2022

  Field Adjuster
• 

  Nationwide

  Jan 2022 - now

  Field Claims Specialist