Namthip Chimpalee

Experience

• 

  H&M

  Sept 2012 - Jun 2014

  Sales Assistant
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  Kristiania

  Aug 2013 - Jun 2014

  Receptionist
• 

  IBM

  Oct 2017 - May 2019

  Technical Support Specialist
• 

  Accenture

  Sept 2019 - Jul 2021

  - Find bugs and apply engineering rigor to reproduce and diagnose those bugs.- Write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively.- Conduct exploratory tests to check if the product feels native and report linguistic bugs where UI text is hard to understand.- Troubleshoot bugs filed to reproduce issues, verify steps to reproduce, and prioritize fixes.- Monitor and escalate aging bugs.- Assistant to the EMEA Triage & Quality Lead to ensure that overall team quality is high and delivered to SLA agreement. Show less

  • Google Assistant SME / Associate linguist

    Apr 2021 - Jul 2021

  • Quality Assurance Analyst for Google Assistant

    Sept 2019 - Apr 2021
• 

  Bentley Systems

  Jul 2021 - now

  • Enterprise Success Manager

    Apr 2023 - now

  • User Operations Specialist

    Jul 2021 - Mar 2023