Namthip Chimpalee

Namthip Chimpalee

Sales Assistant

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  • Timeline

  • About me

    Enterprise Success Manager | Bentley Systems

  • Education

    • Bømlo vidaregåande skule

      2006 - 2011
      Upper secondary school (Norway)
    • Griffith College Dublin

      2016 - 2017
      Master's degree Interior Architecture

      Level 9

    • UX Design Institute

      2021 - 2022
      Diplom User Experience Design

      Level 8

    • Kristiania

      2012 - 2014
      Associate's degree Interior Design
    • Griffith College Dublin

      2014 - 2016
      Bachelor honours degree Interior Architecture

      Level 8

  • Experience

    • H&M

      Sept 2012 - Jun 2014
      Sales Assistant
    • Kristiania

      Aug 2013 - Jun 2014
      Receptionist
    • IBM

      Oct 2017 - May 2019
      Technical Support Specialist
    • Accenture

      Sept 2019 - Jul 2021

      - Find bugs and apply engineering rigor to reproduce and diagnose those bugs.- Write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively.- Conduct exploratory tests to check if the product feels native and report linguistic bugs where UI text is hard to understand.- Troubleshoot bugs filed to reproduce issues, verify steps to reproduce, and prioritize fixes.- Monitor and escalate aging bugs.- Assistant to the EMEA Triage & Quality Lead to ensure that overall team quality is high and delivered to SLA agreement. Show less

      • Google Assistant SME / Associate linguist

        Apr 2021 - Jul 2021
      • Quality Assurance Analyst for Google Assistant

        Sept 2019 - Apr 2021
    • Bentley Systems

      Jul 2021 - now
      • Enterprise Success Manager

        Apr 2023 - now
      • User Operations Specialist

        Jul 2021 - Mar 2023
  • Licenses & Certifications