Sandeep Singh

Experience

• 

  Bharat Electronics Limited

  May 2017 - Jul 2017

  Finance Intern

  Assisting in calculating and interpreting key financial ratios, such as profitability, liquidity, and solvency ratios.Analyzing financial statements (balance sheets, income statements, cash flow) to identify trends and patterns.Supporting the team in preparing reports that summarize financial data and insights.Conducting industry comparisons using financial ratios to benchmark company performance.Gaining exposure to financial modeling and forecasting techniques.Participating in team meetings and discussions to present findings and recommendations. Show less

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  Amazon

  Sept 2018 - Oct 2019

  Support Associate

  Assisting customers via phone, chat, or email with order-related queries, returns, refunds, and product information.Troubleshooting technical problems and guiding customers through solutions.Maintaining a high level of professionalism and ensuring customer satisfaction.Processing orders, managing cancellations, and addressing delivery issues.Escalating complex issues to senior support staff when necessary.Documenting interactions and providing feedback to improve service quality.Collaborating with other departments to ensure a smooth customer experience. Show less

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  Eyetie Trading Junction Pvt Ltd

  Nov 2019 - Dec 2024

  Retail Operational Manager

  OperatiManaging staff, scheduling shifts, and ensuring effective team performance.Overseeing inventory management, stock levels, and product displays.Ensuring compliance with company policies, health, safety, and regulatory standards.Analyzing sales data to optimize product placement and promotions.Maintaining high levels of customer satisfaction and resolving complaints.Collaborating with suppliers and vendors to ensure product availability.Implementing marketing strategies and in-store promotions.Monitoring financial performance, budgets, and cost control measures.ng as A Retail Operational Manager Show less

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  Digixito

  Dec 2024 - now

  Business Development Manager

  Identifying and pursuing new business opportunities through market research, networking, and cold outreach.Building and maintaining strong relationships with potential and existing clients.Collaborating with marketing and sales teams to create tailored proposals and presentations.Understanding client needs and offering customized digital marketing strategies (SEO, PPC, social media marketing, etc.).Negotiating and closing deals, ensuring mutually beneficial terms.Monitoring industry trends and competitor activities to stay ahead of the market.Achieving sales targets and contributing to the company’s overall revenue growth.Maintaining accurate records of client interactions and sales activities.Managing the onboarding process for new clients and ensuring smooth project execution.Providing feedback and insights to improve the company’s services and offerings. Show less