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Kathryn Z.

Kathryn Z.

Fax & Printer Team, Field Service Technician

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  • Timeline

  • About me

    Field Supervisor at Systel Business Equipment

  • Education

    • Control Data Institute

      -
      Associate's degree Computer Electronics

  • Experience

    • IKON Office Solutions

      Aug 1993 - Nov 1998
      Fax & Printer Team, Field Service Technician

      Repair and maintain Ricoh, Canon and Panasonic fax machines.Repair and maintain HP Laserjet Series Printers and MFP Products.

    • Canon Business Solutions – Mountain West

      Nov 1998 - May 2006
      Printer Team, Field Repair Technician

      Repair and maintain HP Laserjet Series Printers and MFP Products.Repair and maintain Ricoh, Canon and Panasonic fax machines.

    • Business Machines

      Oct 2008 - May 2014
      Office Equipment Repair Technician

      Repairing and Maintaining various Office Machines: Ricoh and KM Copiers-MFP/MFDs, Laser Printers, Fax Machines and Scanners.

    • Systel Business Equipment

      Jun 2014 - now

      HP A3 Master TechMFP Network Specialist IRicoh, Konica Minolta, Lexmark

      • Field Supervisor

        Jan 2023 - now

      • Field Service Technician

        Jun 2014 - May 2023

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Kathryn Z.
      ProVision 2025 Service Engineer Certification Ricoh Dec 2024
    • Awarded to Kathryn Z.
      Technician of the Year - Charlotte Branch - Dec 2023
    • Awarded to Kathryn Z.
      Prestige Hardware Certified 2020 Ricoh-USA Service Recognition Program Sep 2020 Hardware track certification - 92%
    • Awarded to Kathryn Z.
      Technician of the year - Charlotte branch - Dec 2019
    • Awarded to Kathryn Z.
      Technician of the Year - Charlotte Branch Systel Dec 2016
    • Awarded to Kathryn Z.
      Technician of the year - Charlotte branch Systel Dec 2015