Jack Ong

Jack Ong

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location of Jack OngSingapore

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  • Timeline

  • About me

    End user support manager

  • Education

    • BCS, The Chartered Institute for IT

      2011 - 2011
      ITIL v3 (Foundation)
    • Ngee Ann Polytechnic

      1998 - 2001
      Diploma for computer science
  • Experience

    • RS Components

      May 2005 - May 2016

      IncidentsServer admin (windows 2003, 2008, 2012)Vendor sourcing and management (printing, mobile devices)Server room maintenance New IT project rollouts (windows upgrades, network and server equipment upgrades) IT IncidentsServer admin (windows 2003, 2008, 2012)Vendor sourcing and management (printing, mobile devices)Server room maintenance New IT project rollouts (windows upgrades, network and server equipment upgrades)

      • Lead Engineer

        Jun 2012 - May 2016
      • Regional Platform Engineer

        May 2005 - Jun 2012
    • Eze Castle Integration

      Oct 2016 - Sept 2017
      System Engineer
    • Nespresso

      Sept 2017 - Mar 2019
      Regional IS support specialist
    • Eze Castle Integration

      Mar 2019 - Jun 2021
      Senior System Engineer
    • KKR

      Jul 2021 - now
      • End User Support Manager

        Jan 2023 - now
      • Senior Engineer

        Jul 2021 - Dec 2022
  • Licenses & Certifications

    • ITIL v3 (Foundation)

      BCS, The Chartered Institute for IT