Deep Enrich
Jack Ong
396 followers
Singapore
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About me
End user support manager
Education
BCS, The Chartered Institute for IT
2011 - 2011ITIL v3 (Foundation)
Ngee Ann Polytechnic
1998 - 2001Diploma for computer science
Experience
RS Components
May 2005 - May 2016IncidentsServer admin (windows 2003, 2008, 2012)Vendor sourcing and management (printing, mobile devices)Server room maintenance New IT project rollouts (windows upgrades, network and server equipment upgrades) IT IncidentsServer admin (windows 2003, 2008, 2012)Vendor sourcing and management (printing, mobile devices)Server room maintenance New IT project rollouts (windows upgrades, network and server equipment upgrades)
Lead Engineer
Jun 2012 - May 2016Regional Platform Engineer
May 2005 - Jun 2012
Eze Castle Integration
Oct 2016 - Sept 2017System EngineerNespresso
Sept 2017 - Mar 2019Regional IS support specialistEze Castle Integration
Mar 2019 - Jun 2021Senior System Engineer
KKR
Jul 2021 - nowEnd User Support Manager
Jan 2023 - nowSenior Engineer
Jul 2021 - Dec 2022
Licenses & Certifications
ITIL v3 (Foundation)
BCS, The Chartered Institute for IT
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