Nnabuike Agali (B.Tech, MBA)

Experience

• 

  NITEL

  Oct 2005 - Apr 2006

  SIWES Industrial Training

  -Installation of new land lines-Fault tracing and maintenance

• 

  GSS Anyama-Ogbia, Bayelsa State

  Apr 2008 - Apr 2009

  Physics and Chemistry Teacher (NYSC)

  -Prepared students for WASSC exam in Physics and Chemistry-Offered free extra-mural classes

• 

  Globacom

  Sept 2010 - Oct 2012

  Customer Service Rep

  -Customer Service.-Complaints resolution-Technical Support for 3G modem and tablets-Admin Support-Sales canvassing

• 

  Globacom Ltd

  Sept 2012 - Sept 2013

  Sales Canvasser

  Responsible for Subsciber base growth in 7 LGs.

• 

  Union Bank of Nigeria Plc

  Oct 2013 - Mar 2021

  Managed a team of 66. Was responsible for ensuring key performance indicators were met. Client Relationship Management

  • Cluster Head, Retail Sales

    Jan 2021 - Mar 2021

  • Relationship Manager

    Jan 2016 - Dec 2020

  • Head, Customer Service

    Nov 2014 - Dec 2015

  • Customer Service Officer

    Oct 2013 - Dec 2014
• 

  Union Bank of Nigeria

  May 2021 - now

  Branch Manager

  Tasked with growing liability and risk assets - overall profitability of the branch.