Desirée Gonçalves

Desirée Gonçalves

Process Mapping Consulting

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location of Desirée GonçalvesRio de Janeiro, Brazil

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  • Timeline

  • About me

    Product Manager | PM | Product Owner | PO | MSc in Business Management at Universidade de São Paulo (USP)

  • Education

    • Ibmec Business School

      2014 - 2017
      Bachelor’s in Business Administration 9,10

      ● Graduated with merits Magna Cum Laude

    • Fluminense Federal University

      2011 - 2017
      Bachelor’s in International Relations International Relations and National Security Studies 8,2
    • Faculty of Economics, Administration and Accounting at the University of São Paulo

      2020 - 2022
      Master's degree of Business Administration Career 9,78

      Activities and Societies: ● Capes Scholarship ● Advisor: Tania Casado - Bolsa de estudos Capes- Orientadora: Tania Casado

  • Experience

    • Consultoria autônoma

      Feb 2015 - Nov 2015
      Process Mapping Consulting

      ● Mapping of the 3 Confederation macro-processes; Development of the Organizational Manual with the definition of macro functions, positions and attributions; flowchart of 37 business processes.● Development of the Sector Manual with the flowchart of 40 processes; Identification of 28 improvement opportunities; Definition of solutions; Guidance on the implementation of the PDCA Cycle.

    • Consultoria autônoma

      Nov 2015 - Feb 2016
      Turnover rate reduction consulting | HR

      ● Data collection through focus groups and survey questionnaires. ● Data analysis by SPSS; ● Recommendation of 12 solutions to reduce the turnover rate, 28 management practices aimed at promoting employee motivation and engagement; ● Definition of behavioral and technical profile for recruitment and selection purposes (reference: MBTI profile).

    • Ibmec Entrepreneurship Center

      Apr 2016 - Aug 2016
      Partner

      ● Prototyping of ENADE's test simulation system. User interface design based on intuitive browsing experience. ● Supervision of the beta test.

    • Know-How Learning

      Aug 2016 - Oct 2017
      Co-founder

      ● Development of the company's recruitment, selection and training processes. ● Development of teaching methodology for audiovisual training. ● Definition and execution of the first sales plan.

    • Client: Alumatech Comércio de Alumínio (retail company)

      Jan 2018 - Mar 2020
      Mapping and Process Management Consulting

      ● Inventory layout optimization based on 5S methodology; ● Training employees in 5S methodology● Leadership and team building (8 subordinates); ● 40% lead time reduction; ● 80% of accident risk reduction; ● Theft and stock deviation reduction.● Inventory layout optimization to reduce service time

    • University of São Paulo

      Mar 2020 - now
      Master's student in Business Management | Exclusive dedication regime (until April 2022)

      - GPA: 9,78 - Capes Scholarship

    • G4 Educação

      Jul 2022 - Sept 2023
      Educational Product Manager
    • Bubup

      Sept 2023 - Feb 2024
      Gestora de produto educacional
    • Founder-Led Growth Company

      Mar 2024 - now
      Fundadora
  • Licenses & Certifications

    • Product Management

      Coderhouse
      Aug 2022
    • Técnicas de Levantamento e Análise de Dados em Marketing

      Faculdade de Economia, Administração, Contabilidade e Atuária da Universidade de São Paulo
      Aug 2021
    • Métodos de Pesquisa Qualitativa

      Faculdade de Economia, Administração, Contabilidade e Atuária da Universidade de São Paulo
      Jul 2021
    • Product Discovery

      Tera
      Feb 2023
    • Introdução aos Métodos Ágeis

      Canal Valor
      Jun 2022
    • How to create a Jira SCRUM project

      Coursera
      May 2022
      View certificate certificate
    • Didáticas de ensino (Design Thinking | Project Based Learning | Gamificação | Role play | World Café | Casos de Ensino)

      Faculdade de Economia, Administração, Contabilidade e Atuária da Universidade de São Paulo
      Oct 2021
    • Digital Product Management

      Coursera
      May 2022
    • Imersão de Liderança

      G4 Educação
      Sept 2022
  • Honors & Awards

    • Awarded to Desirée Gonçalves
      Mérito Acadêmico Magna Cum Laude Ibmec Dec 2017 Graduada com mérito acadêmico em Administração pelo Ibmec.
  • Volunteer Experience

    • Coordenação de 40 crianças em visita a pontos turísticos do Rio de Janeiro

      Issued by Colônia de férias da Rocinha on Feb 2013
      Colônia de férias da RocinhaAssociated with Desirée Gonçalves
    • Parceira estratégica

      Issued by ECar - Escritório de Desenvolvimento de Carreiras USP on Nov 2020
      ECar - Escritório de Desenvolvimento de Carreiras USPAssociated with Desirée Gonçalves
    • Residente do templo | Social Media | Organização de Eventos | Recepção e Acolhimento

      Issued by Templo de Bhakti Yoga de São Paulo on Mar 2020
      Templo de Bhakti Yoga de São PauloAssociated with Desirée Gonçalves