Michael McCann

Experience

• 

  Hi Sun Motor Sports Inc.

  -

  Regional Sales Manager
• 

  Virgin Atlantic

  Jan 1992 - Dec 1992

  Aircraft Service Specialist

  Direct customer service duties including flight check in, cash transactions, flight boarding, security profiles and baggage screening via x-ray machines. Handled direct ticket sales, and international ticketing. Worked office duty which included work schedules, booking Station Manager Meetings and formulating and writing memos.

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  Air France

  Feb 1995 - Oct 1995

  Senior Import / Export Cargo Agent

  Preformed all Bonded where house duties including Import and Export Freight Management. Trained on numerous systems including manual weight and ballance and cargo loading restrictions as well as full training on Dangerous Goods and Hazmat materials. Prepared legal documentation for import and export clearance with U.S Customs and Immigrations. Trained on forklift and heavy pallet breakdowns. Dispatched agents to receive and deliver shipments from docks. Also trained on all office automation -Telex/manifest. Worked phones, extensive filing and tracking appointments and shipments. Show less

• 

  Delta Airlines

  Feb 1996 - now

  Trained on manual weight and balance on heavy aircraft. Load planning and Crew Chief skills on L10-11, B767, B777, B757 and several other aircraft types. Dispatched and managed the following areas; Airport Coordination Center with a staff of 25 agents overseeing the Delta LAX operation, LAX Baggage Service office, Facility Maintenance with a staff of 6 agents responsible for terminal 5 & 6, Quality Assurance and Performance Appraisals for all direct reports including direct selection and interviewing of new employees. Responsible for managing Security Performance Team of 3 Corporate Security agents in the response, resolution and submission of final reports to all security related incidents in LAX terminal 5 and 6. Accountable for the review and submission of daily station reports to upper management as well as conducting daily station briefings and conference calls with network management. Heavy e-mail communications, filing, memo drafting, appointment bookings and scheduling meetings for station management. In charge of filing FAA station packets for DOT and Corporate review. Oversee the Station Emergency Response Plan and local Safety team to ensure timely response to all safety incidents and compile final reports. Act as the Delta - FAA liaison and attend monthly tower meetings to establish regulatory procedure control of active taxi lanes between airlines and FAA controllers. Organized the Delta LAX Gate plotting and network procedures. Performed duty as Ramp Department Leader Manager over seeing 10 Team Leaders and 100 diverse ramp agent employees which required strong planning and organization skills. This also entailed hands on leadership with frontline agents, loading and offloading heavy Show less

  • Shift Manager

    Jul 1996 - now

  • Operations Shift Manager

    Feb 1996 - May 2005
• 

  Network Courier Logistics

  Jan 2006 - Sept 2006

  Operations support agent - / Tech support

  Responsible for managing several onsite groups of couriers in expediting pick ups and deliveries of newly released films. Work directly with senior studio executives on film releases and getting new films to studios across the U.S. and International. Developed software program to manage call operation.

• 

  FedEx

  Sept 2006 - Feb 2007

  Sr. DOT

  Responsible for safely operating a FedEx W700 Vehicle through out the downtown Westwood and Brentwood CA area. Preformed over 130 deliveries before 2pm daily as well as a full pick up route and back to station by 6 pm. Able to multitask under pressure and meet timely deadlines with little and no supervision. , Trained on US Customs documentation requirements for Import/Export shipments. Current Class A lisc.

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  Century GSE

  Feb 2007 - Feb 2008

  Account Executive

  for buying and selling Ground Support Equipment to over 350 Domestic and International accounts including Airlines, Military Airports and FBO's. Extensive warm and cold calling, heavy usage of email, Photoshop, File Pro, and all Microsoft programs including Word, Excel and Powerpoint. Salary -

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  Airport Operations

  Aug 2008 - now

  Airport Operations Specialist

  Coordinate initial airfield emergency response. Initiate airport emergency operations and response; operate emergency equipment; coordinate emergency services and communications. Respond to a variety of situations including the Security Access Control Systems violations; take appropriate enforcement action; record actions. Conduct routine inspections and patrols of landside, airside and terminal facilities and surrounding areas; ensure compliance with applicable rules and regulations; respond to violations. Operate at variety of airport security and operations equipment including the Airport Badging system and equipment; security access control system (SACS); the closed circuit television system; radio/telephone consoles; paging stations; video surveillance equipment; various computer equipment and security systems; distribute badges and PIN numbers; inform employees and appropriate personnel of the use and restrictions of the systems. Trained on landside and airside operations in accordance with FAA Part 139. Provide emergency and routine control, monitoring and dispatch functions and activities of the Airport Patrol and Maintenance Divisions. Responsible for the scheduling of Airport Operations Assistants; assign tasks and ensure that their required duties are completed; and monitor staff to ensure Airport Department policy is being followed. Conduct periodic inventory of equipment and supplies in the Security Operations Center to ensure continuous and efficient operation. Perform periodic audits of various database to verify information is correctly Show less

• 

  G2

  May 2015 - now

  Senior Cargo Supervisor

  Manage the day to day operation of a Cargo facility providing contract services to major Airlines.