Mayank Mohan

Experience

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  Vodafone India Services Pvt. Ltd.

  Jun 2013 - Jun 2013

  Intern

  Worked on Transmission and IP Monitoring Systems for connections across Europe.Learnings include:Exposure to platforms used in monitoring connections by Vodafone.Major concepts such as : - PDH, SDH, DWDM systems in the transmission network. - Swtiching and Routing in IP networks. - Networking Fundamentals

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  GraVITas, VIT

  Jul 2013 - Nov 2013

  Committee Coordinator

  Worked as an Event Management Committee Coordinator.Part of a 6 member group that ran the Event Management team of graVITas '13, the premier Technical Fest of VIT.Key Responsibilities:- Selection of 93 Events- Preparation of Schedule- Ensuring Event Coordinators got Purchase and Hall Requirements- Ensuring the Fest went smoothly

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  Teach For India

  Jun 2014 - Mar 2015

  Campaign Leader

  Responsibilities included: -Spreading awareness about educational equity by planning, organizing and implementing events-Building strong relationships with stakeholders and acting as a point of contact between the university and Teach For India-Motivating the best leaders at the college campus to apply for the Teach For India Fellowship Program

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  HARMAN International India Pvt. Ltd.

  Jan 2015 - May 2015

  Intern

  - Showcased the possibility of using open source Bluetooth Software for Automotive Infotainment applications.- Demonstrated the viability of using BlueZ, oFono and PulseAudio in sync for performing Bluetooth HF Telephony and Bluetooth A2DP

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  Deloitte Consulting LLP

  Aug 2015 - Jul 2017

  Business Technology Analyst

  At Deloitte, I have worked in two major industries - US Public Sector and TMT (Tech, Media and Telecom)Having spent majority of my time in the Public Sector:1. I was known to understand the process flow of Integrated Eligibility which helped agencies determine eligibility and deliver health and human service programs such as Medicaid, SNAP and TANF to name a few.2. I worked to assist the Health Authority of a state that implemented the Health Insurance Exchange on the data migration functionality from multiple disparate source systems into a single well-designed / modelled target system.3. I also advised and designed/created reports for the Department of Health & Services of a State and was part of a team that helped implement the Affordable Care Act.At Deloitte Digital, my job profile in the TMT sphere is that of a digital producer. My client is the largest Telecom and Media Company in Australia.1. My role is to liaise with different stakeholders to understand their business needs and translate them into digital experiences. 2. Led and delivered numerous digital campaigns including the launch of the world's fastest mobile router.3. I coordinate with people from the wider studio to agree on a solution and bring the solution to life.4. I am also part of the newly formed Style Guide team which is creating a Style Guide that establishes and enforces style to improve communication.In just about over a year, I have been entrusted with the performance evaluation of an intern, mentor new recruits and lead connect sessions. I also spearheaded a team of 5 to the Top 6 of StarTech (Mock Start-Up Competition) Deloitte, in Mumbai – 135 teams participated Show less

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  Niyogin

  Aug 2017 - Feb 2019

  Product and Business Development:1. Conceptualized and built the direct to customer channel (line of business for niyogin)2. Set up the partnership channel (another line of business for niyogin)3. Experience setting up direct to customer, supply chain finance and payment specific products for unsecured lendingDigital Initiatives:1. Conceptualized and created the user manual which would serve as a tool for partners to understand the loan origination journeys for their customers. This user manual also serves as a tool for employees to understand the customer journey.2. Conceptualized, designed and executed the loan origination web journey, moving away from an app-only based approach.3. Ideated and created the customer journey for the direct to customer product as well as the payments product4. Introduced the option to select partner-specific products while originating a loan.5. Transitioned niyogin's website to a transactional website by allowing customers to directly apply for a loan online.6. Gamified the loan origination experience by showing the customer the maximum loan amount he/she is eligible for even before applying for a loan. Show less Part of the early stage team (11th employee) and reported to the Chief Business OfficerDigital Platform Conceptualization1. Managed the digital platform development end to end and conceptualized & designed the:• Corporate Website• Partner Onboarding Journey• Partner Portal • Loan Origination Journey• Customer Portal• Unified Login2. Was the go-to person/ single point of contact for all queries between design and tech agencies for all platforms visible to the customer3. Ensured that the digital platforms are of high quality from a design and process flow perspective at the time of final delivery from the system integrators.4. Created a knowledge hub in the form of an SOP that contains all workflows and designs. Customer Relationship Management1. Gave all business requirements for the CRM to be fully functional and proficient to handle requirements business users have.2. Armed the CRM with a list of all queries and sub-queries that any partner/customer might have.Teleservice1. Trained the tele-calling team to be fully proficient to kick-start tele-services and tele-sales and tele-support.2. Created a service tabulation of all queries and translated these topics into a list of ~400 questions so that the tele-calling team was equipped with a standard list of FAQs for common expected queriesNiyogin BrandJointly finalized the niyogin font, colors, logo, splash screen, loader and other essential brand elementsPartner TrainingCreated the partner orientation module along with the flow of training content showcased in partner orientation sessions.VideosCollectively responsible for the output of the niyogin partner program video.Training Team MembersTrained all the new members in the business development team and got them up to speed with the partner and customer journeys, and niyogin as an organization Show less

  • Manager - Digital and New Initiatives, Founding Team

    Apr 2018 - Feb 2019

  • Business Analyst, Founding Team

    Aug 2017 - Mar 2018
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  Zilingo

  Jan 2020 - Jun 2021

  At Zilingo, I am building a fintech vertical that would enable growth of businesses transacting on our trade platform across Indonesia, Thailand, India and the Philippines.• Build the strategy to grow the base of businesses transacting on Zilingo, a Sequoia-funded B2B & B2C marketplace, by facilitating credit for their purchases and sales• Envision and co-create programs to raise risk-free debt across four SE Asian countries from banks, peer-to-peer lenders and payments companies • Create financial products designed to supply credit to Zilingo’s small business customers in the fashion, FMCG and pharmaceutical markets, in collaboration with in-country teams• Digitize customers’ loan application forms as well as internal approval and disbursal flows• Launch partnerships to jointly acquire customers and increase transacting base on Zilingo Show less

  • Head of Products and Partnerships, Fintech

    Mar 2021 - Jun 2021

  • Senior Manager - Business Development and Products, Fintech

    Jan 2020 - Feb 2021
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  Singularity Holdings VC

  Jun 2021 - Aug 2021

  External Consultant
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  Ubuntwo

  Nov 2021 - Aug 2022

  Co-Founder

  Ubuntwo aimed to solve for:1. Increased student engagement in B-school environments2. Peer-enabled career successAt Ubuntwo, I was responsible for:1. Raising an angel round of $120k.2. Tech buildout - Hiring and being the face of the company to UX & full stack developers.

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  Esade

  Apr 2022 - Jun 2023

  Guest Professor

  Guest Professor as part of Prof. David Murillo's elective course on "Geopolitics" to Masters students studying Management, International Relations, Entrepreneurship among others.Here, I speak about India and her relations in the Indo-Pacific as well as the journey to India today.

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  JPMorgan Chase & Co.

  Oct 2023 - now

  Product