Hugo Kerob

Hugo Kerob

Stagiaire / Trainee at Lancôme

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  • Timeline

  • About me

    Head of EMEA Customer PMO

  • Education

    • ESSEC Business School

      2016 - 2017
      Change Management
    • Université Paris-Est Créteil (UPEC)

      1993 - 1996
      MIAGE Informatique Appliquée à la Gestion
    • University of Sunderland

      1995 - 1995
      MIAGE Technologie informatique / technologie des systèmes informatiques
  • Experience

    • Lancôme

      Feb 1996 - Aug 1996
      Stagiaire / Trainee at Lancôme

      - 6 months internship at Lancôme France.- Implementation of a mail system at the head office. The scope of the project included the technical setup (Server & clients), the connection of scanners and fax gateway, the technical documentation, and of course, the training of the 100+ employees.

    • Mars

      Jul 1997 - Aug 2005

      - Lead of the French Sales Reporting Team. Migration of the local Reporting system to a consolidated one, following the implementation of SAP in France, and the merge of the entities Mars Alimentaire (Snackfood) and Unisabi (Petfood) to Masterfoods.- Project Leader, working on the Global SAP Archiving strategy and implementation, and on the governance of the Global SAP Program, focusing on the coordination of the core functionalities testing - EDI Analyst for EMEA flows (Retails, Banking, Logistics,...)- Development of data mapping programs- Migration of the Mainframe system to a midrange plateforme

      • Business System Project Leader

        Sept 2001 - Aug 2005
      • EMEA EDI Analyst

        Jul 1997 - Sept 2001
    • Essilor International

      Sept 2005 - Sept 2007

      - Lead the management of the technical information at the Global Engineering Department (tools and metholody)- Functional expert of the Electronic Document systems architecture, - Program Manager for re-engineering the PDM/PLM system of Essilor.- Point of contact for the Logistics, R&D, Quality and MIS departments to capitalize the Technical knowledge related to Products, Processes and Equipments - Re-launch of the PDM (Product Data Management) Program to optimize the Engineering information flows from R&D department to Production sites- Project Manager for the ISO 9001-2000 certification for the Global Rx Technologies Department, and of the optimization of the Mold information flow

      • Global Engineering Technical Information Mgr

        Sept 2006 - Sept 2007
      • Business Process Project Manager

        Sept 2005 - Sept 2006
    • Lexmark

      Sept 2007 - Apr 2013

      - Primary contact for the EMEA Services business area for all initiatives involving IT solutioning and program management.- Assisting the Global Services stakeholders (EMEA) in identifying and prioritizing the strategic initiatives for the coming years,- Acting as IT Program/Project Manager when required - In charge of the Integration of SAP within the current application landscape, and the interfacing with all our external partners (Customers, Suppliers, Logistics, Banks,…) via EDI or XML flows- Management of 130 Integration points development with SAP, (650+ data flows).- Coordination of several teams: internal (IT Lexmark) and external (consultants and off-shore development teams in India and China).- Rollout execution of EMEA, NA and LA Regions. - IT Lead for all the Integration aspects for the EMEA Projects, Rollouts,...- Integration is covering EAI and ETL technologies, and also the partnership with our external Messaging Provider for XML, EDI,... transfers.

      • EMEA IT-Business Alignment Manager for Global Services

        Aug 2010 - Apr 2013
      • ERP Global Integration Lead

        Apr 2008 - Jul 2010
      • EMEA Integration Lead

        Sept 2007 - Apr 2008
    • Lexmark

      Sept 2013 - now

      Head of the EMEA Customer PMO within the Customer Operations department.- Implementation ofGlobal or National Customer MPS (Managed Print Services) contracts for the EMEA Region.- Strategic and Operational management of the Printing solutions Installation Services ( Hardware Order forecasts, Financial planning, Partner capacity planning, Execution follow up, Customer satisfaction)- Technical Vendors relationship management , including RFQ (24 partners in EMEA)- Management of team of 11 International Project Managers and 2 Vendor Managers Show less

      • Head of EMEA Customer PMO

        May 2017 - now
      • Program & Business Change Manager

        Sept 2013 - Apr 2017
  • Licenses & Certifications