Lydia Ritchie

Experience

• 

  Portage Bay Cafe

  Jul 2011 - Aug 2019

  Server

  Collaborated with diverse clients, including large brands and companies such as the Seattle Sounders, to plan and execute successful catering events. Led the coordination and implementation of tailored event strategies, ensuring alignment with client objectives and brand guidelines. Coordinated with cross-functional teams, including culinary, service, and logistics, to deliver seamless and high-quality event experiences.Excelled in a fast-paced environment and quickly adapted to the flexibility and demand of the restaurant industry by picking up extra shifts and tables. Gained immeasurable experience in multitasking, verbal communication, customer satisfaction, and conflict. Provided excellent customer service: worked closely with restaurant staff to ensure that orders were served in an efficient manner. Trained new staff as a seasoned server and took over Manager-on-Duty responsibilities once a week. Show less

• 

  Comunidad de Madrid

  Oct 2017 - Jun 2020

  English Second Language Instructor

  Recipient of a postgraduate grant to design and implement bilingual education reforms within Spanish public schools. Led and coordinated creative school events each month centered around local and American holidays, including activities, music, games and food to engage students of various ages. Supported student learning objectives through personalized and small group assistance to support classroom instruction. Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies. Worked with and adapted to Spanish education curriculum and built long-lasting relationships with co-workers from all over the world. Show less

• 

  Product School

  Apr 2020 - Feb 2024

  - Overseeing the production process for ProductCon, a globally renowned product management conference held four times a year in SF, New York, London, and Online.- End-to-end sponsorship management for new and returning clients of over $500K in annual income.- Lead the events publishing process by overseeing event updates across various platforms such as Eventbrite, LinkedIn, Meetup, and Hopin.- Design and produce graphics and promotional assets using Figma to enhance brand image and generate interest in events.- Successfully grew Product School events Twitter followers by 600% by regularly updating it with engaging content.- Create compelling event descriptions and supporting materials, such as web profiles for speakers, to attract and engage attendees.- Manage post-event video creation and oversaw the official Product School YouTube account to share event highlights and promote the brand.- Culture committee lead: End-to-end planning of multiple company wide virtual events and leading weekly all-hands meeting with 100+ team members. Show less

  • Event Manager

    Oct 2020 - Feb 2024

  • Event Coordinator

    Apr 2020 - Oct 2020
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  Deel

  Feb 2024 - now

  Event Marketing Manager (EMEA)