Christian Langenberg

Experience

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  Tulip Graphics

  Mar 2000 - Sept 2000

  Assistant Developer & ICT

  • Assistant Developer (Java)• Development of invoicing and image database• Supervision of IT department.

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  AGFA Graphics / Gandinnovations

  Aug 2001 - Oct 2001

  Product Marketing - Internship

  • Maintaining product price lists• Development of sales promotions• Assistance of trade show preparation.

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  EFI

  Oct 2002 - Mar 2007

  • Promoted to Technical Product Manager, 2005• Managed OEM partnerships (Xerox, HP) - roadmap development, custom features, sales, marketing• Launched new product components end-to-end (incl. demand research UI design, feature descriptions)• Developed technical software specifications and managed correct implementation across diverse teams • National and international trainings, workshops and presentations.• Specialized on Color Management, Color Workflow, Proofing, PDF.• Preparation of training material, presentations and demo scripts.

  • OEM Product Manager

    Aug 2005 - Mar 2007

  • Trainer

    Oct 2002 - Aug 2005
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  Canon Germany

  Apr 2007 - Dec 2007

  Product Marketing Manager Germany

  • Product Marketing of Canon's 3rd party product portfolio.• Direct and Channel partner enablement through promotions and campaigns.• Education via webinars, trade shows and customer visits.• Managing a 50,000 Euro marketing budget.• OEM and partner account management (contract negotiation and product on boarding).

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  Kodak

  Jan 2008 - Mar 2012

  • Promoted to Senior Product Manager in 2010• Owned $10M P&L of global software portfolio• Owned roadmap, business plan, market requirement document, and financial business case• Verified product validity through market, product and competitive analysis• Negotiated with partners to drive strategic sales partnerships• Owned waterfall-based release readiness process and led virtual teams in Israel, China and Canada• Developed new product pricing and provided financial KPI’s and forecasts to leadership Show less

  • Senior Product Manager

    Feb 2010 - Mar 2012

  • Product Marketing Manager North America

    Jan 2008 - Feb 2010
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  Shenick Network Systems

  Apr 2012 - Nov 2012

  Global Product Marketing Manager

  • Developed go-to-market strategy and supported sales via enablement tools• Managed OEM partner program and drove channel lead generation opportunities• Redesigned digital marketing strategy and maintained social media and online presence

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  Microsoft

  Apr 2013 - Aug 2015

  • Devised CX strategy based on VoC, academic/best practice research in agile and ambiguous environment• Led pilot projects e.g. rolled out self-help portal, pro-active live chat technology• Identified pain points in operational support model by analysing historical data and customer interviews• Analyzed historic customer support data and developed a multi-level customer support strategy• Pivotal role in providing programme status to management, providing data and customer feedback• Advised other business units on CX actions they could take based on the customer support data Show less

  • Global Program Manager - Customer Experience

    Apr 2014 - Aug 2015

  • Partner Business Manager

    Apr 2013 - Apr 2014
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  EFI

  Sept 2015 - May 2017

  Senior Product Manager

  • Owned $6M SW portfolio P&L, with 10% YoY growth• Owned product line covering roadmap, VoC, market and competitive analysis• Developed business plan (business case, GTM strategy, key messaging, pitch books, sales decks)• Supported B2B marketing campaigns, including traditional and social media• Launched one new product to market and two major update releases for existing product• Developed go-to-market strategy and sales material for launch of one new product in US market• Developed OEM sales channel, resulting in three closed deals in 6-months• Expanded product into two adjacent markets• Launched cloud hosted version as new product offering in US and Europe• Launched new education program targeted at new customers Show less

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  Allianz Partners

  May 2017 - Sept 2018

  Senior Digital Product Manager

  • Delivered claims automation engine via 3 separate scrum teams• Led newly formed Scrum team as Product Owner to develop Omni-Channel customer online portal• Stakeholder management throughout the ideation and development phase• Owned backlog prioritisation, roadmap and product delivery

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  Fidelity Investments

  Sept 2018 - Feb 2021

  Senior Product Manager - Future Products

  • Leading team of engineers to build PoCs of Emerging Technologies (VR, crypto assets, quantum computing)• Unlocking hidden concepts to uncover the next big thing• Highly experienced with lean development approaches, testing hypothesis and experimenting rapidly• Engaging with the European Tech Eco-System to drive outside-in innovation• Engaging with internal stakeholders to seek VoC input and pivot projects rapidly• Prepare business justification material to secure funding

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  Startup Wise Guys

  Sept 2019 - Feb 2021

  Startup Mentor

  I support the Startup Wise Guys Incubator program as a mentor in areas of Product Management, Product Market Fit, Pricing and other business related topics.

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  Salesforce

  Feb 2021 - now

  Senior Product Manager

  - Owned and delivered the successcenter.salesforce.com in a multi Scrum Team environment.- Launched a Heroku based Personalization Engine that uses a Micro Frontend to display variable content.- Currently building out a vision and roadmap for further Personalization services together with my stakeholders.- Leading the Ireland and Global BT Product Management Community of Practice.