Hien Nguyen

Experience

• 

  SATS Ltd.

  Feb 2012 - Dec 2012

  Special Services Agent
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  Standard Chartered Bank

  Oct 2014 - Mar 2022

  - Managed end-to-end delivery of Vietnam Basel II & ICAAP Regulatory Reporting Projects. - Implemented automation solutions for financial reporting, increasing efficiency and compliance.- Developed management dashboards for EXCO members, enhancing decision-making for Bank Capital, Liquidity, and Business Performance.Key achievement:Basel II Implementation Project (2019-2020)• Spearheaded the automation of Basel II reporting, implementing rule-based workflows for capital adequacy and credit risk management.• Developed a centralized reporting system to streamline regulatory submissions, reducing manual data reconciliation efforts.• Improved reporting efficiency by introducing data validation and quality control measures.ICAAP Implementation Project (2021)• Led the automation of ICAAP reporting, ensuring accurate capital stress testing and risk projections.• Designed data models and reporting structures to support capital allocation strategies and regulatory compliance.• Collaborated with risk management teams to develop scenario analysis models, automating capital requirement forecasts. Show less - Led risk and compliance reporting to support regulatory and business decisions. - Automated and enhanced data validation processes, reducing reporting errors and improving efficiency.Key achievement:Circular 11/2018/TT-NHNN Regulatory Reporting Compliance (2018) project• Implemented an automated framework for regulatory reporting, ensuring compliance with the State Bank of Vietnam’s Circular 11/2018/TT-NHNN.• Established data governance protocols, improving reporting consistency across departments.• Reduced reporting turnaround time through automation and process optimization.Loan Classification System Implementation (2018-2019) project• Automated loan classification reporting, integrating real-time risk assessment into the financial reporting ecosystem.• Enhanced the accuracy of non-performing loan (NPL) monitoring, improving risk transparency for decision-makers.• Developed business intelligence dashboards to track loan performance metrics, reducing manual reporting dependencies. Show less

  • Project Manager, Finance Department

    Sept 2019 - Mar 2022

  • Assistant Manager, Portfolio Mornitoring and Forecasting, Retail Credit Risk

    Jun 2018 - Sept 2019

  • Trade Service Officer, Trade Operations and Global Lending Services

    Oct 2014 - May 2018
• 

  Techcombank (TCB)

  Mar 2022 - Aug 2023

  Expert, Basel, IFRS and Stress Test, Risk Management Division

  - Led periodic portfolio risk assessments, ensuring compliance with Basel standards and regulatory requirements. - Served as the primary coordinator for annual and ad-hoc stress testing, enhancing strategic risk planning.- Advised the Risk Committee & EXCO members on capital optimization and business performance improvements.

• 

  Prudential Vietnam Assurance Private Ltd.

  Aug 2023 - now

  Senior Program Manager, Corporate Strategy and Transformation Office

  Senior Program Manager who actively oversight/manage firm-wide strategic projects/portfolios across several domains including Products, IT, Marketing, Digital Transformation and Regulatory-related.- Acted as a trusted advisor to senior leadership, identifying strategic transformation opportunities to enhance customer experience and operational efficiency.- Led and managed strategic transformation programs, ensuring alignment with PVA methodology, optimizing KPIs, and mitigating financial and operational risks. Designed and executed organizational change initiatives to drive smooth business transitions.- Collaborated with key stakeholders (internal and external), led cross-functional project teams, and ensured seamless coordination across departments. Led steering governance committee with C-level to assess and mitigate risks throughout project lifecycles, ensuring consistency, transparency, and efficiency.- Developed reporting systems and governance frameworks, enabling data-driven decision-making, process automation, and seamless stakeholder collaboration.Key achievements:- Successfully delivered Calculation Tool on Corporate website (https://tinhphibaohiem.prudential.com.vn) project: designed and orchestrated the 1st solution of Insurance Premium calculation on the market, streamlining the digital customer journey.- Successfully launched New Bancassurance Strategic Partnership with HSBC Vietnam project: acted as a trusted advisor to client leadership, being the bridge among internal and external stakeholders.- Led and delivered 26 key initiatives under Persistency program driving key financial KPIs. Show less